IT Technician I

Description

Ascentec Engineering is hiring an IT Technician I to provide essential support for computers, applications, systems, devices, access, and hardware issues. The selected candidate will identify, research, and resolve technical problems while communicating and coordinating effectively at all levels.

This position is on-site at our Tualatin, Oregon headquarters (not remote/not hybrid) and not eligible for Visa sponsorship or transfer of Visa sponsorship.

Requirements

JOB RESPONSIBILITIES: To include but are not limited to:

• Maintaining and supporting computer networks and related computing environments including systems software, applications software, hardware, and configurations
• Providing user support and training for hardware and software issues
• Protecting data, software, and hardware by coordinating and implementing network security measures.
• Troubleshooting, diagnosing, and resolving hardware, software, and other computer, network and system problems
• Safely replacing faulty hardware components as required
• Learning, developing, and using automation tools
• Conferring with network users about solving existing system problems
  
  

Job Qualifications / Experience And Technical Skills

• Ability to think through problems and visualize solutions
• Understanding of network infrastructure and hardware
• Quick learner of new or unfamiliar technology and products using documentation and online resources.
• Able to troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers
• Strong analytical and problem-solving skills.
• Dependable and flexible when necessary
• LAN and WAN experience.
• Experience with Microsoft Windows operating systems and applications
  
  

Personal Qualifications

• Self-starter, self-motivated, and flexible
• Reliable and dependable
• Positive, customer-focused attitude
• Honest with good integrity
• Professional demeanor and respectful to people in all situations
• Willingness to help others as needs and tasks change often
  
  

Working Conditions

• Works in an office and/or machine shop environment.
• May on a continuous basis walk; bend and lift up to 40 lbs.
• May need to crawl under desks, climb ladders, run wires
• Must adhere to company safety policies
• The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship. The employer retains the right to change or assign other duties to this position.
  
  

Compensation/Benefits

• $17 to $28 per hour DOE
• Medical / Dental / Vision
• 401k with company match up to 4%
• Tiered Quarterly Bonus Program
• Short-term and Long-term Disability
• Tuition Assistance or Reimbursement
• Life Insurance
• Paid time off / paid holidays
• Employee Assistance Programs
  
  

Applicant must be able to pass a criminal background check and drug screen prior to employment.

ITAR REQUIREMENTS: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

Ascentec Engineering is an Equal Opportunity Employer; employment with Ascentec Engineering is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.