What are the responsibilities and job description for the Concessions, F&B lead position at Ascension St. John's Sportsplex?
Concession Stand Lead (Non Cashier)
Pay $14 part time, $15 full time
Position Description:
Maintains the concession stand by performing the following duties personally and through the delegation of the Director of Food & Beverage.
Qualifications:
- Ability to coordinate multiple tasks, meet production/service time schedules, and adapt to necessary and unforeseen changes
- Must have exceptional customer service skills
- Food handlers permit
- Must be available to work weekdays and weekends day and night shifts.
- Be able to adhere to building policies.
- Coordinate and help instruct part time cashier employees.
- Ability to walk long distances, reach, stand, bend, stoop for long periods, climb stairs as required to assigned areas
- Interact with co-workers and the general public
- Must be able to read and write English, basic math skills and some computer and Point of Sale (POS) skills
- Ability to lift 35 lbs
Specialized Qualifications:
Must have previous concessions experience or restaurant experience with progressing responsibilities.- Strong Customer Service skills with the desire to go above and beyond, providing excellent service to our customers.
- Effective communication skills with both team members and guests.
- Someone that is team oriented, courteous, can delegate tasks, and is firm in maintaining standards.
- Proficient with numbers
- Must be able to perform all duties of each position in that location (ex. Food Prep, Cook, Runner and possible Cashiering).
- Must have attention to detail, be strongly assertive and the ability to work through ever changing situations.
Responsibilities:
Responsible for all Concessions end of day close out when the F & B Director is not on site.- Managing multiple staff in a variety of positions, including some training.
- Adhere to State and Local government regulations regarding cleanliness, and general safety within these areas
- Maintain excellent working relationship with customers, management and other employees
- Understand chain of command in regards to any issues that needs to be addressed during daily activities
- Working with Staff to complete Parties/Special Events, Food Prep and Delivery
- Weekly inventory stocking, counting, and waste tracking
- Manage food and beverage storage, keep clean, organized and stacked.
- Enhance the guest experience, making them want to return. Use creative thinking to provide outstanding customer service
- Point of sale experience (assist with guest refunds, voids, etc.)
Education and/or Experience:
High School diploma or equivalent preferred- 1 year experience concessions leadership is preferred.
- Have reliable transportation to and from work.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Salary : $14 - $15