What are the responsibilities and job description for the Recovery Support Team Lead position at Ascension Recovery Services?
Recovery (BHT) Support Team Lead
Indiana Treatment Center – Columbus, IN
Join a team that’s changing lives.
At Indiana Treatment Center—operated in partnership with Ascension Recovery Services—we provide evidence-based, compassionate care for individuals seeking recovery from substance use disorders. We are looking for a Recovery Support Team Lead who brings professionalism, structure, and heart to the residential environment.
General Description
The Behavioral Health Tech Team Lead provides direct client support while ensuring daily shift operations run smoothly. This role coordinates assignments, monitors adherence to program expectations, assists with incident response, and serves as the first point of support for Recovery Support Specialists. The Team Lead also assists with onboarding, training, and reinforcing trauma-informed care, boundaries, and safety practices. This position acts as a bridge between frontline staff and supervisors, promoting a therapeutic and recovery-oriented environment.
Shift Expectations
Required
The Recovery Support Team Lead must be available to support all facility shifts to ensure coverage and operational consistency. While flexibility is required, the primary scheduled shifts will include:
Essential Duties & Responsibilities
We value diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or other protected characteristics. We are committed to creating an inclusive, safe, and equitable workplace.
Reasonable Accommodations
The organization provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. If you require accommodation to perform the essential functions of this position, please notify your supervisor, Human Resources, or the designated ADA Coordinator. Requests will be evaluated case-by-case to ensure equal employment opportunities.
Indiana Treatment Center – Columbus, IN
Join a team that’s changing lives.
At Indiana Treatment Center—operated in partnership with Ascension Recovery Services—we provide evidence-based, compassionate care for individuals seeking recovery from substance use disorders. We are looking for a Recovery Support Team Lead who brings professionalism, structure, and heart to the residential environment.
General Description
The Behavioral Health Tech Team Lead provides direct client support while ensuring daily shift operations run smoothly. This role coordinates assignments, monitors adherence to program expectations, assists with incident response, and serves as the first point of support for Recovery Support Specialists. The Team Lead also assists with onboarding, training, and reinforcing trauma-informed care, boundaries, and safety practices. This position acts as a bridge between frontline staff and supervisors, promoting a therapeutic and recovery-oriented environment.
Shift Expectations
Required
The Recovery Support Team Lead must be available to support all facility shifts to ensure coverage and operational consistency. While flexibility is required, the primary scheduled shifts will include:
- 1st Shift: 6:00 AM – 2:00 PM
- 2nd Shift: 2:00 PM – 10:00 PM
Essential Duties & Responsibilities
- Lead shift huddles, assign responsibilities, and ensure adequate staffing coverage.
- Coordinate transportation schedules for appointments, activities, and transitions.
- Provide onboarding and training for new staff; reinforce shift routines, documentation expectations, and client engagement standards.
- Model and coach professional boundaries, de-escalation, and trauma-informed practices.
- Serve as first point of contact during incidents; support escalation, documentation, and communication.
- Monitor adherence to schedules, unit routines, and program expectations.
- Support AMA prevention efforts (“swat team”) to increase retention and engagement.
- Provide Certified Medication Aide (CMA) support if credentialed.
- Identify and communicate staffing needs, operational issues, and client concerns to the Supervisor.
- Uphold professionalism, teamwork, and patient-centered care at all times.
- Perform other duties as assigned.
- Some college coursework in behavioral health, psychology, social services, or related field.
- Peer Recovery Support Specialist (PRSS) certification.
- Certified Medication Aide (CMA) credential, or willingness to obtain if required.
- Experience onboarding, training, or mentoring staff.
- High school diploma or equivalent.
- Prior experience as a Recovery Support Specialist or similar behavioral health direct care role.
- Strong communication skills and the ability to coordinate teams and client needs.
- Proven ability to manage crises, maintain boundaries, and model recovery-oriented behavior.
- Valid driver’s license and ability to provide client transportation.
- Leadership & role modeling
- Team coordination and accountability
- Coaching and mentoring
- Crisis response and de-escalation
- Clear communication & problem-solving
- Trauma-informed, patient-centered approach
- Indoor, climate-controlled clinical treatment environment
- Regular walking, standing, and sitting; lifting or repositioning up to 50 lbs. with assistance
- Ability to stay calm during emergencies, manage multiple priorities, and maintain professionalism in emotionally charged situations
- Reliable attendance and punctuality
- Demonstrated leadership and dependability on shift
- Successful support and onboarding of new team members
- Calm, professional response to crises and incidents
- Consistent modeling of program expectations, boundaries, and engagement standards
We value diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or other protected characteristics. We are committed to creating an inclusive, safe, and equitable workplace.
Reasonable Accommodations
The organization provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. If you require accommodation to perform the essential functions of this position, please notify your supervisor, Human Resources, or the designated ADA Coordinator. Requests will be evaluated case-by-case to ensure equal employment opportunities.