Service Technician

The HVAC Service Technician is responsible for installing, maintaining, and repairing heating, ventilation, and air conditioning systems for commercial customers. This role requires strong technical expertise, problem-solving skills, and a commitment to delivering excellent customer service.

Key Responsibilities:

• Install, maintain, and repair HVAC systems, including diagnosing electronic, mechanical, and electrical components
• Travel to job sites within the service area and coordinate with dispatch to maintain schedules and communicate delays
• Provide emergency service during nights and weekends on a rotating basis
• Maintain company vehicle, including cleanliness, fueling, inspections, and reporting mechanical issues
• Keep vehicle stocked with necessary tools, parts, and safety equipment
• Track and submit mileage logs and required documentation
• Generate invoices on-site, process payments, and obtain customer signatures and accurate contact information
• Document installed equipment (make, model, serial number, fuel type, test measurements, photos)
• Diagnose system issues, perform repairs, calibrate systems to manufacturer standards, and clearly explain solutions to customers
• Participate in ongoing training on new technologies and industry best practices
• Identify opportunities for additional services, upgrades, or service contracts

Qualifications & Education:

• 5 – 7 years of HVAC installation, maintenance, and troubleshooting experience
• Commercial Experience Preferred.
• High School or GED, trade school certification, or equivalent on the job experience.
• Strong analytical and problem-solving skills with attention to detail
• Ability to read and interpret blueprints, technical plans, and manuals
• Excellent customer service and communication skills
• Ability to work independently and complete tasks efficiently and accurately

Skills & Competencies:

• Communication: Excellent verbal and interpersonal skills to deal directly with clients and team members.
• Valid driver’s license
• Ability to pass required drug testing
• Bi-Lingual English/Spanish preferred not required

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the functions of this position.

• Physically able to work on HVAC units
• Physical ability to lift up to 50 lbs. and handle heavier items with assistance or equipment
• Comfortable working at heights, in confined spaces, and carrying ladders
• Will be required to work in settings with extreme cold or extreme heat, depending on time of year
• Prolonged periods of standing, kneeling, crawling, or climbing ladders

Benefits:

• Medical, Dental, Vision plans
• Basic Life Insurance.
• Short- and Long-Term Disability
• 401k
• Paid Holidays
• Paid Time off