Legal Operations Manager

The Legal Operations Analyst will serve as a central operational resource for the legal team, helping ensure seamless matter management, legal request intake, billing oversight, vendor coordination, and knowledge management. The ideal candidate is highly organized, detail-oriented, and tech-savvy, with experience working with legal technology platforms and improving internal legal processes.

 Key Responsibilities

 • Administer legal technology platforms, including matter management systems, billing tools, intake systems, and document repositories

• Maintain and optimize SharePoint sites, dashboards, and centralized knowledge management tools

• Ensure integrations between legal technology platforms and company-wide systems such as finance, compliance, and procurement

• Manage user access, permissions, and security compliance across legal systems

• Provide training, troubleshooting, and ongoing support to legal technology users

• Oversee legal matter intake and triage to ensure timely review and assignment of legal requests

• Implement process automation to improve efficiency in contract workflows, legal approvals, and request tracking

• Standardize legal department procedures and maintain documentation such as templates, policies, and reference materials

• Support outside counsel management, including billing oversight, rate tracking, and performance monitoring

• Manage legal spend tracking and budget reporting to ensure cost efficiency and compliance with billing guidelines

• Prepare legal spend analytics and reporting to provide insights for leadership

• Assist with forecasting and planning for the legal department budgets

• Oversee the legal inbox and request intake process, ensuring inquiries are tracked, prioritized, and resolved efficiently

• Develop intake systems that streamline and prioritize legal support requests

• Act as a liaison between legal and business teams to route requests to the appropriate attorneys

 • Build and maintain legal department dashboards and analytics to track key performance indicators (KPIs)

• Analyze operational data to identify trends, bottlenecks, and opportunities for process improvement

• Support metrics-driven initiatives related to workload distribution, vendor management, and contract efficiency

• Maintain legal templates, policies, and contract resources to ensure they are current and easily accessible

• Assist in compliance monitoring and regulatory reporting

• Develop and maintain self-service legal resources and training materials for internal teams

Qualifications

• 2 years of experience in legal operations, legal technology administration, or corporate legal support

• Proficiency with legal technology platforms such as Brightflag, SharePoint, or similar systems

• Experience with matter management, vendor relations, and legal spend tracking

• Strong analytical skills with the ability to generate insights from legal data

• Excellent organizational, problem-solving, and project management abilities

• Experience working in a fast-paced corporate legal environment preferred

Benefits

• Comprehensive medical, dental, and vision coverage

• Long- and short-term disability benefits

• Life insurance

• 15 vacation days per year (subject to accrual policy)

• 11 company-paid holidays

• 401(k) with company match

• Identity theft and legal services coverage

The base salary range for this position depends on experience and location. Final compensation will be determined based on job-related knowledge, skills, and qualifications. This role may also be eligible for additional compensation, including bonuses or restricted stock units, subject to company plans.

Qualified candidates interested in learning more are encouraged to connect with Ascension Global Staffing & Executive Search.