What are the responsibilities and job description for the Patient Access Representative/Technologist Assistant position at ASAP Imaging?
Patient Access Representative/Technologist Assistant – Rogers, Arkansas
Full-Time|$24 to $29/hr DOE
Be Part of Something New.
ASAP Imaging is seeking a Patient Access Representative/Technologist Assistant to join our brand-new outpatient imaging center. This role combines patient registration, scheduling, customer service, front office support, and clinical assistance, making it ideal for someone who enjoys helping patients while working as part of a collaborative healthcare team.
Why Join ASAP Imaging?
- Founding team member at a brand-new outpatient imaging center
- Competitive pay ($24 - $29/hour DOE)
- Performance bonus opportunities
- Generous PTO and comprehensive benefits including 401 (k)
- Supportive leadership and collaborative culture
- Opportunity to help shape the future of a growing organization
ASAP Imaging is building a different kind of imaging center, one focused on exceptional patient care, advanced technology, and an elevated patient experience.
As one of our founding team members, you'll have the opportunity to help shape our culture, influence how we care for patients, and grow alongside an exciting new organization. If you're looking for more than just another front office position, we'd love to meet you.
What You'll Do
- Welcome patients and visitors with warmth, professionalism, and exceptional customer service as the first point of contact for our imaging center.
- Register patients, verify demographic, insurance, and billing information, and maintain accurate medical records while protecting patient privacy.
- Schedule appointments, answer incoming calls, confirm upcoming visits, and communicate effectively with patients, physician offices, and team members.
- Collect patient payments, process insurance information, and support daily administrative operations.
- Escort patients throughout their visit while ensuring patient identification and safety standards are followed.
- Provide pre- and post-exam education, answer questions, and help patients feel informed, comfortable, and cared for throughout their visit.
- Assist technologists and radiologists by preparing exam rooms, maintaining patient flow, cleaning equipment, stocking supplies, and supporting imaging procedures.
- Perform peripheral IV insertions after completing required training and competency validation in accordance with company policy.
- Monitor patient flow and communicate delays or schedule changes to patients and the clinical team.
- Collaborate across departments to ensure an efficient, organized, and patient-centered experience.
- Help maintain a clean, safe, and welcoming environment while supporting operational excellence and continuous improvement.
What We're Looking For
- Must complete Venipuncture training and competency validation for IV insertion
- High school diploma or GED
- Customer service experience
- Medical office operations
- Current Basic Life Support (BLS/CPR) certification (or ability to obtain)
Our Culture
At ASAP Imaging, we live by our CLEAR-Q values:
- Coaching – We help each other grow.
- Luxury – Every patient deserves an exceptional experience.
- Earned Recognition – We celebrate performance and achievement.
- Accountability – We own our results and continuously improve.
- Respect – We show respect to everyone, every time.
- Quality – We do things right the first time.
Why You'll Love Working Here
This isn't just another imaging center.
It's an opportunity to join a company from the beginning, where your ideas matter, your contributions are recognized, and your work has a direct impact on our patients and our future.
If you're excited about building something special while delivering outstanding patient care, we encourage you to apply.
Come grow with ASAP Imaging!
ASAP is an Equal Opportunity Employer and ensures its employment decisions comply with all applicable federal and state regulations, including Title VII, the Age Discrimination in Employment Act, and the Rehabilitation Act of 1973.
Pay: $24.00 - $29.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Travel reimbursement
- Vision insurance
Work Location: In person
Salary : $24 - $29