What are the responsibilities and job description for the Bartender position at Arva?
The Bartender maintains all bar environment and equipment. The Bartender is responsible for ensuring the bar area is clean and tidy, assisting guests when they have questions about the menus/wine list/liquor and cocktails, taking guests orders, anticipating guests’ needs and addressing them accordingly.
This position has an hourly rate of $17 Tips.
KEY RESPONSIBILITIES
Retrieve completed food and/or beverage orders from kitchen or bar; confirm accuracy of order and deliver to guests with appropriate condiments. When serving beverages, abide by all state, federal and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
Greet guests in a friendly and courteous manner and explains, if necessary, any specials and/or bar promotions
Record the details of the order from guests, repeating as necessary, to check for accuracy
Prepare drinks in accordance with the guest’s order
Responsible for mixing drinks, serving drinks, serving food, cleaning bar, setting up and breaking down the bar
Replenish beverages as necessary and check with guests for overall satisfaction
Market and serve upon request any dessert or specialty item
Present the check to the guest when asked, collect and process payment
Handle, process and settle all cash payment and transactions from bar and lounge
Make sure that all silverware and glasses are wiped and spotless
Mark bar counter appropriately to food order for each course
Enter all sales in POS correctly. Double check list of items before “sending.” Print a new check after each additional order is entered.
Make sure that all products served are accounted for on the final bill before presenting it to guests
Maintain cleanliness of the bar area at all times, ensure bar area is well stocked with supplies and beverages including:
- Clean counters, floors, shelves, and refrigerators; remove trash
Verify each guest satisfaction during each course or beverage served
Anticipate guest needs, as to where guests will never have to ask for anything
Wish every guest a warm farewell and thank them for coming
At the end of the shift deliver all checks and reports to the appropriate place according to rules
All other responsibilities assigned by management
Additional Duties and Responsibilities
Report all suspicious persons or activities and hazardous or unsafe conditions to management
Understand and follow the laws and guidelines for beverage service
Provide excellent service at all times to all of our guests, assist guests courteously and efficiently
Respond to all guest questions. Provide guest assistance, direction, and information as requested when working in public areas
Extensive knowledge of food and beverage in order to service and up sell our product, including liquors and cocktails
Assist Bar and Lobby Lounge cocktail server in lounge when necessary
Attend all food and beverage training classes
Following the posted opening and closing duties and side work sheet
Attend daily pre meal/communication meeting
Attend monthly department meeting
Generate a good atmosphere
REQUIRED EXPERIENCE AND QUALIFICATIONS
2 years’ experience in a luxury hotel environment or similar restaurant or bar setting
Positive, engaging, and energetic personality
Able to be organized, manage time wisely and work with little to no direct supervision
Very high attention to detail
Sensitive to cultural nuances
Excellent communication skills, both written and verbal on English
Able to handle a multitude of tasks in an intense, fast paced environment
Excellent people skills and the ability to work under pressure and with various stakeholders
Ability to maintain a clean and professional appearance as per company policies
Ability to stand for extended periods of time
Multi-lingual is a plus