What are the responsibilities and job description for the Front Desk Medical Receptionist/ Phone Operator position at Arundel Medical Group?
Overview
Join our dynamic team as a Front Desk Medical Receptionist/Phone Operator! In this pivotal role, you will be the welcoming face of our medical facility, providing exceptional service to patients and ensuring smooth operations at the front desk. Your contributions will be vital in managing patient interactions, handling phone inquiries, and supporting our healthcare professionals. If you’re passionate about patient care and thrive in a fast-paced environment, we want to hear from you!
What you’ll do
- Greet patients warmly and assist them with check-in and check-out processes.
- Manage multi-line phone systems to answer calls, schedule appointments, and address inquiries promptly.
- Verify patient insurance information and handle medical billing processes with accuracy.
- Maintain organized medical records and ensure compliance with HIPAA regulations.
- Utilize Electronic Health Record (EHR) system
- Provide administrative support including filing, typing, and managing correspondence.
- Collaborate with healthcare staff to enhance patient service experiences.
Basic qualifications
- Strong computer skills with proficiency in Microsoft Office applications.
- Excellent phone etiquette and customer service abilities.
- Familiarity with medical terminology and health information management.
Preferred qualifications
- Experience in a medical office or clinic setting is highly desirable.
- Bilingual candidates are encouraged to apply for enhanced patient communication.
- Knowledge of dental terminology or experience in a dental office is a plus.
- Familiarity with Athena EMR system a plus
Why you’ll love it here
We are dedicated to creating an environment where our employees can thrive both personally and professionally. Our commitment to your well-being is reflected in the generous benefits we offer that support your health, happiness, and career growth.
Job Type: Full-time
Pay: $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Paid time off
Work Location: In person
Salary : $17