MARKETING MANAGER

Brief Description

Position Overview:

The Marketing Manager will develop and manage the organization’s functional Marketing Plans across all ArtsQuest properties and programs by activating the organization’s promotional and advertising efforts to drive revenue and exceed budget goals, while promoting the organization’s mission and evolving goals.

Primary Responsibilities



Marketing and Planning

• Execute marketing strategies created by COO, Senior Director of Marketing and Corporate Partnerships and Director of Content Marketing and engagement and aligned with organizational objectives to grow sales / revenue in performing, visual, experiential programming, cinema, merchandise, hospitality inclusive of all free and ticketed programing.
• Provide regular reports and updates to Senior Director, Marketing and Sponsorship and COO on marketing performance, with a focus on increasing ticket sales, class registrations and engagement.
• Communicate with departmental liaisons in strategy meetings. Discuss Marketing plans and gain agreement on path forward activating marketing budgets, guerilla marketing strategies, promotions/contests and event tabling to exceed goals.
• Lead the organization’s event marketing tabling initiatives and other growth-oriented initiatives along with counterparts across the organization, helping achieve the organization’s mission in measurable ways.
  
  

Marketing/Relationships

• Serve as the ArtsQuest liaison to external collaborative marketing organizations such as the Downtown Bethlehem Association of the Greater Lehigh Valley Chamber of Commerce and others.
• Accountable to obtain, record and report metrics for all marketing/advertising for ArtsQuest and its sponsors providing global and/or specific marketing reports as requested of sponsor metrics in the preparation of Partnership Summaries.
• Cultivate relationships through attendance of networking events as a representative of ArtsQuest.
  
  

Box Office/Ticket Sales

• Communicate with the box office team for all ticket sales and experiences, optimizing operations for efficiency and customer satisfaction.
• Oversight of all marketing campaigns associated with the organization’s ticket sales, classes, camps and ticketed experiences providing direction and leadership when revisions are necessary.
• Analyze and review sales metrics from marketing campaigns and provide feedback and updated/new initiatives to senior leadership.
  
  

Requirements

Knowledge, Skills and Abilities Required:

• BA in Marketing, Business, Communications or related field, or relevant work experience.
• At least 3-5 years of experience in marketing or related field.
• Goal driven, attention to detail, and a creative problem solver with a proven track record of success in sales, media buying, digital marketing, website development, social media, e-mail marketing, and retail, wholesale/consignment and E-Commerce merchandising.
• Ability to create and implement innovative and creative ticketing and marketing initiatives.
• Ability to work within a budget, identify opportunities for increasing revenue and reducing costs, maximizing our return on investment(s) and increasing our bottom line to promote the sustainability of the organization.
• Strong time management, communications and interpersonal skills with a talent to organize work effectively, conceptualize and prioritize objectives exercising independent judgement in a fast-paced environment.
• Ability to manage multiple projects and deadlines while ensuring accountability for program and budget results across ArtsQuest’s four pillars of programming: performing arts, visual arts, education and festivals and events.
  
  

Summary

Core Values

ArtsQuest demonstrates its Core Values of: Serve our Communities, Be Curious, Act Generously, Be Transparent and Find Joy in all aspects of our culture. It is our goal to maintain these values to consistently deliver exceptional experiences to our employees and our community.

Our employees are the most valuable assets we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation and the organization’s achievement as well.

ArtsQuest is a workplace where all employees feel valued and respected whatever their age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, and/or veteran status. We embrace and encourage our employees’ characteristics that make them unique, because we value and appreciate life experiences.

Salary And Benefits

ArtsQuest strives to be competitive in its compensation practices. We seek to pay base salaries at the market average, while recognizing organizational, team, and individual success. Our base pay rates, salary structure and other compensation practices are created using industry-recognized methods and data sources. We have a generous time off policy; benefits include medical, dental, vision, term life, accidental death and long-term disability insurance, as well at a 403(b)-retirement savings plan and discretionary match, an EAP and discounts on organizational programs and events when available as well as partner PERK’s when offered.

ArtsQuest is an Equal Employment Opportunity Employer