What are the responsibilities and job description for the Print Production Supervisor FL position at Arthrex?
Arthrex, Inc. is a global medical device company and a leader in new product development and medical education. We are a privately held company that strives to accomplish our corporate mission of Helping Surgeons Treat Their Patients Better™. We are committed to delivering uncompromising quality to the health care professionals who use our products, and ultimately, the millions of patients whose lives we impact.
Arthrex Benefits
Medical, Dental and Vision Insurance
Company-Provided Life Insurance
Voluntary Life Insurance
Flexible Spending Account (FSA)
Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)
Matching 401(k) Retirement Plan
Annual Bonus
Wellness Incentive Program
Free, Onsite Medical Clinics
Free Lunch
Tuition Reimbursement Program
Trip of a Lifetime
Paid Parental Leave
Paid Time Off
Volunteer PTO
Employee Assistance Provider (EAP)
Please note, most benefits are for regular, full time employees.
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.
Main Objective :
Provides expertise, leadership, and guidance to print production team members. Acts as the central point of contact for print production-related requests and works with internal and external stakeholders to advise on creative solutions that can be produced efficiently and effectively – in-house and commercially. Actively analyzes trends, issues, and resources to ensure that the team is able to address high-capacity workloads. Prioritizes and assigns tickets through the Print Production Intake Portal. Maintain a thorough understanding of relevant business areas and processes in order to provide solutions and define requirements that will help to streamline the production workflow.
Essential Duties and Responsibilities :
- Supervise and guide Print Production team members
- Provides timely performance reviews, appraises performance, and successfully resolves conflict
- Reviews press proofs to ensure that they align with the files that were provided
- Defines standards, workflows, processes, and procedures for the team and provides training and documentation to support these practices
- Manages and updates existing Print Production Knowledgebase
- Efficiently and accurately monitor, triage, document, and resolve Jira issues / tickets
- Develop reports and metrics to track and analyze Print Production intake portal data
- Expert-level ability to analyze requests to identify trends, root causes, and opportunities for improvement
- Review deliverables to ensure the highest possible quality standards and project satisfaction
- Develop and implement process improvements that are based on data-driver decisions that will positively impact productivity, efficiency, and effectiveness
- Work with Supply Chain to enter literature into Windchill / SAP
- Process invoices through Capri as needed
- Communicates regularly with the Creative Solutions Sr. Manager to report inefficiencies, opportunities for improvement, and identifies solutions to make timely adjustments and / or improvements
- Manage the operation of the Marketing Workroom, including scheduling, coverage, supplies, equipment maintenance, and lending a hand to production efforts as needed.
- Maintain all tools and platforms created by the team : Jira, Dashboards, Business Portal Literature Template, etc.
- Collaborate with cross-functional teams to write relevant communications for Salesforce Chatter group
- Communicate with requesters and vendors (via Jira portal, email, telephone, Chatter, or otherwise) in a professional, courteous, and effective mannager
- Expert level management of project assignments through effective planning, working to clear obstacles, and driving project completion
- Work for the best interest of the customer, while adhering to governing / corporate regulations, policies / procedures
- Assist team members with production during times of PTO and increases project volume
Incidental Duties :
The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned, as required, by management.
Education and Experience :
Knowledge and Skill Requirements / Specialized Courses and / or Training :
Machine, tools, and / or equipment skills :
Reasoning Ability :
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Mathematical Skills
Ability to comprehend and apply mathematical principles to the degree required to perform the job based upon job requirements.
Language and Communication Skills :
Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above. Ability to verbally communicate ideas and issues effectively to other team members and management. Ability to write and record data and information as required by procedures.
Arthrex Benefits
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.
