Medical Receptionist

Overview
We are seeking a detail-oriented and professional Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for providing exceptional administrative support at the front desk, managing patient interactions, and ensuring smooth clinic operations. This role requires strong organizational skills, familiarity with electronic health record (EHR) systems, and a commitment to maintaining patient confidentiality in compliance with HIPAA regulations. Bilingual abilities and previous clinic or medical office experience are highly valued to enhance patient service and communication.

Duties

• Greet patients warmly and manage check-in/check-out procedures efficiently
• Schedule appointments using EMR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
• Verify insurance coverage and perform insurance verification processes
• Collect payments and process medical billing, including CPT and ICD coding as needed
• Manage patient records, documentation review, and maintain accurate medical records in compliance with health information management standards
• Handle multi-line phone systems with professional phone etiquette and assist patients with inquiries
• Prepare and update care plans, appointment reminders, and follow-up schedules
• Assist with intake procedures, including data entry and documentation review
• Maintain office organization through filing, faxing, scanning, and managing medical records
• Support medical administrative functions such as office management tasks and clinic coordination
• Ensure compliance with HIPAA regulations during all patient interactions and data handling

Experience

• Prior experience in a medical office or healthcare setting is preferred, including clinic or dental office experience
• Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth, Dentrix, Eaglesoft, or similar platforms
• Knowledge of medical terminology, ICD-9/ICD-10 coding, CPT coding, and Medicare billing processes
• Experience with insurance verification and medical billing procedures
• Strong computer skills including proficiency in Microsoft Office (Word, Excel) and typing (including 10-key typing)
• Excellent customer service skills with the ability to handle multi-line phone systems effectively
• Bilingual abilities are a plus to support diverse patient populations
• Demonstrated organizational skills related to filing, documentation review, and office management tasks

This position offers an opportunity to be an integral part of a dedicated healthcare team committed to providing high-quality patient care through efficient administrative support.

Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• Paid time off

Work Location: In person

Salary : $15 - $18