Sales Lead Coordinator

Overview

Pay: $20 - $22 per hour
Schedule: 12:00 PM - 9:00 PM rotating weekends
Full-time, year-round work

American Residential Services/ARS is a trusted leader in residential HVAC and plumbing services. We serve customers in the state of South Carolina with reliable, professional service. With over 50 years of local experience, we’re known for quality workmanship, prompt service, and customer satisfaction, backed by ARS’s national network.

• Health insurance available 1st of the month past 30 days
• Low-cost medical (as low as $5/week)
• Dental, vision, HSA/FSA
• 401(k) with company match
• 13 days PTO Earned Sick Leave 8 paid holidays
• Company-paid life insurance
• Weekly direct deposit

Responsibilities

• Receives sales calls from existing customers and potential customers and provides product information, pricing, and product availability.
• Provides information to customers to help them in their purchasing decisions for company products and services.
• Accurately processes sales orders from incoming calls as well as orders generated from outside sales representatives.
• Prepares purchase orders, assigns order numbers, and coordinates purchases from suppliers and/or in-house inventory.
• Receives/creates sales leads and referrals, provides customer assistance and refers calls to appropriate outside sales representative.
• Calculates costs and prepares contracts for services and products.
• Assists in the preparation of sales proposals and price quotations.
• May travel to job sites to coordinate aspects of job and ensure customer satisfaction.
• Communicates customer requirements and requests support from other departments to assist in achieving established objectives. Utilizes expertise of service center staff to assist in business development, job costing, and preparation of proposals.
• Prepares sales reports, updates lead database, and performs administrative support within the office.
• Schedules installations, oversees ordering of equipment and materials for the job, and provides general installation instructions.
• Reschedules cancelled installation appointments.
• Observes all safety and company rules and regulations in the performance of duties.
• Follows the guidelines for the Senior Care, Ethics, and Quality Assurance Process.
• Other duties as assigned.

Qualifications

• High school diploma or GED plus a minimum of 1-3 years of general office or sales experience within the technical service industry
• Related experience and/or advanced training or any equivalent combination of education and experience may be substituted.
• Ability to work with minimal supervision
• Ability to demonstrate organizational and follow-up skills
• Intermediate Microsoft Office skills

Note: This posting outlines potential pay ranges and opportunities, which are not guaranteed and do not represent a formal offer. Additional compensation may be offered based on experience and will be outlined in an offer letter addendum. Blue Dot is an equal opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. Privacy policy available upon request.