What are the responsibilities and job description for the Shift Supervisor, Armed Security Guard position at Arrow Security?
Division: Real Estate
Job Title: Shift Supervisor, Armed Security Guard
Location: New York NY 10004 (Governers Island)
Certifications Needed: Armed Security License, CPR & First Aid, NYS EMT Certification, F03, F04, TWIC
Compensation: $45.95 Per Hour ($38 $7.95 Supplemental)
Work Schedule: Thursday - Saturday 6:00am - 6:30pm (12 Hour Shifts 36 Hours)
Position Overview
We are seeking a dedicated and experienced Armed Security Guard Shift Supervisor to support operations at Governors Island. This full-time leadership role is responsible for supervising security personnel, maintaining public safety operations, and ensuring compliance with all site-specific security and emergency response procedures. The ideal candidate will possess strong leadership skills, prior law enforcement and/or supervisory experience, and the ability to work effectively in a dynamic public environment.
Responsibilities
- Supervise and oversee daily armed security operations and assigned personnel at Governors Island
- Ensure the safety and security of visitors, staff, and property
- Respond to emergencies, incidents, alarms, and public safety concerns in a timely and professional manner
- Enforce site rules, security procedures, and applicable safety regulations
- Prepare detailed incident and activity reports
- Coordinate with law enforcement, emergency responders, and management as necessary
- Conduct routine patrols and inspections of assigned areas
- Monitor compliance with fire safety and emergency preparedness protocols
- Provide leadership, guidance, and direction to security staff during assigned shifts
- Maintain professionalism and excellent customer service in all interactions
Qualifications
- New York State Armed Security Guard License (REQUIRED)
- Prior law enforcement and/or supervisory experience (REQUIRED)
- New York State EMT Certification (PREFERRED)
- Must be able to obtain CPR/First Aid/AED Certification (Within 30 Days of Employment)
- Must be able to obtain F03 & F04 Fireguard Certification (Within 30 Days of Employment)
- Must be able to obtain a TWIC (Transportation Worker Identification Credential) card (Within 30 Days of Employment - Reimbursed by Company)
- Strong communication, leadership, and report-writing skills
- Ability to work 12-hour shifts in a fast-paced environment
- Must demonstrate professionalism, reliability, and sound judgment under pressure
Arrow Security is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
If you have a disability that requires an accommodation to complete the application process, please let us know in the initial stages for we can help make accommodations.
Salary : $46