What are the responsibilities and job description for the Operations Lead position at Array?
Position: Operations Lead
Location: Jacksonville, FL
Pay: Base Pay Commission!
Type: Full-time
Schedule: Thursday - Monday, 7:00am to 4:00pm
Array Corporation is seeking an Operations Lead! The Operations Lead is responsible for overseeing daily onsite operations to ensure service runs efficiently and customer needs are met. In this role, they support employee performance by providing guidance, coaching, and accountability while maintaining a productive and positive work environment. The Operations Lead assists with workforce planning, including team scheduling, attendance tracking, and ensuring adequate coverage to meet operational demands. They also play a key role in talent management by supporting the hiring process, onboarding new employees, and contributing to the ongoing development and growth of team members. Additionally, they review operational data and performance reports to identify trends, address challenges, and implement process improvements that enhance efficiency, service quality, and overall site performance.
Job Description:
- Oversee daily onsite operations and support employee performance at the client location
- Assist with team scheduling, attendance tracking, and coverage planning
- Support hiring, onboarding, coaching, and development of onsite team members
- Review operational data and reports to identify trends and improve efficiency
Position Requirements:
- Valid driver's license and clean driving record
- At least 1 year of leadership or management experience in a fast-paced, multitasking environment
- Experience working in a warehouse or rental car environment is a plus
- Demonstrated leadership capability with accountability for team performance
- Strong organizational skills with close attention to detail
- Action-oriented mindset with the ability to follow company policies and procedures
- Professional communication skills with the ability to handle confidential information
- Ability to adapt quickly, learn internal systems, and work collaboratively on-site
Array Corporation is the leading technology-enabled workforce solutions company whose mission is to fix how work is bought, sold and delivered to enable access to the American Dream.
We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.