What are the responsibilities and job description for the Job Title position at Arra Finance?
Company Description Arra Finance is a leading subprime auto-finance company that delivers fast, simplified lending solutions for used car buyers and compelling advantages for dealerships. Its cutting-edge auto finance platform supports more than 5,900 franchise and independent dealerships across 40 states. The company’s scalable loan origination system and data warehouse give dealers streamlined access to finance options and help them facilitate more auto sales. Arra Finance focuses on combining technology, data, and service to improve the financing experience for both dealers and customers.
Role Description This is a full-time, on-site role based in San Antonio, TX. The Job Title is responsible for supporting day-to-day auto finance operations, collaborating with dealership partners, and ensuring accurate and timely processing of loan applications and related documentation. Responsibilities may include reviewing customer information, entering and maintaining data in internal systems, communicating with internal teams and external stakeholders, and following established policies and compliance procedures. The role involves monitoring workflows, identifying opportunities to improve processes, and contributing to a positive, efficient lending experience for dealerships and their customers. The individual in this role is expected to work closely with colleagues in a fast-paced environment, maintain high attention to detail, and deliver consistent, reliable results.
Qualifications
- Strong analytical and problem-solving skills, with the ability to review customer and dealer information and make sound decisions.
- Proficiency with computer systems, data entry, and basic office software (e.g., MS Office, web-based platforms).
- Effective written and verbal communication skills for collaborating with internal teams and dealership partners.
- Customer service mindset, with the ability to build constructive relationships and handle inquiries professionally.
- High level of accuracy and attention to detail in processing financial information and documentation.
- Ability to prioritize tasks, manage time effectively, and work in a fast-paced, results-oriented environment.
- Understanding of or interest in auto finance, lending processes, or financial services; prior industry experience is a plus.
- Adaptability and willingness to learn new systems, procedures, and regulatory requirements.
- High school diploma or equivalent required; associate or bachelor’s degree in business, finance, or a related field is preferred.