Software Test Analyst 3

Duration: Projected 12-month contract, dependent on business needs

Work Arrangement: Hybrid Onsite Wednesdays and Thursdays

Interview Process: Virtual, expected to be one round

Additional Requirements

• Candidates must provide two professional references.
• Attach a separate reference page to the submission; references must not be included within the resume.
• Each reference must include the full name, phone number, email address, company name, title, and relationship to the candidate.
• Candidates must join the virtual interview using a laptop and be prepared to share their screen if requested.
• A screenshot/photo of the candidate is required for the interview.
• A vendor representative must be present at the beginning of the virtual interview to validate the candidate.
• Candidates must be located within the State of Michigan on remote workdays.
• Local candidates and candidates willing to relocate are accepted.
• Candidates who relocate must be ready to work onsite from day one and relocate at their own expense. This requirement is non-negotiable.
• Remote-only candidates are not accepted.
  
  

Top Skills

• Clear and concise written communication.
• Clear and concise verbal communication.
  
  

Position Summary

DTMB Agency Services is seeking a Software Test Analyst 3 to provide exceptional customer service and testing support primarily for project needs within the Quality of Life (QoL) agencies, including the Department of Natural Resources, Department of Environment, Great Lakes, and Energy, and Department of Agriculture and Rural Development.

This role focuses on ensuring the quality, accuracy, and reliability of enhancements and technology updates for public-facing applications that provide services to Michigan residents.

The QA Tester will work closely with DTMB teams and project stakeholders to:

• Develop, execute, and maintain test plans, test cases, and test scripts.
• Perform functional, regression, integration, and user acceptance testing.
• Identify, document, and track defects, ensuring clear communication and timely resolution.
• Validate system changes and enhancements to support agency goals and compliance with DTMB standards.
• Participate in project meetings, provide input on requirements from a testing perspective, and support continuous improvement efforts.
  
  

Additionally, this role serves as a key member of the DTMB Agency Services QA/BA team, contributing to various QoL support requests and operational team activities.

Candidate Expectations

The Successful Candidate Will

• Demonstrate strong customer service and communication skills.
• Help guide agency partners through DTMB processes, policies, and quality standards.
• Quickly learn new applications, workflows, and project contexts.
• Be self-directed, well organized, and confident in building strong working relationships.
• Adapt easily to shifting priorities, changing project needs, and evolving agency requirements.
  
  

DTMB Agency Services welcomes candidates who are detail-oriented, collaborative, analytical, and committed to delivering high-quality technology outcomes.

Required Skills

• Minimum of 5 years conducting comprehensive software testing activities, including test planning, test case design, execution, defect documentation, and process analysis to improve quality and reliability.
• Minimum of 5 years creating, refining, and managing test cases and acceptance criteria within Agile development projects, including supporting user story validation and participating in sprint ceremonies.
• Minimum of 2 years working directly with senior management to communicate testing impacts, facilitate discussions on quality strategy, contribute to risk assessments, and gain alignment on testing approaches and defect resolution.
• Minimum of 2 years testing IT solutions designed for public use, including validating functionality, accessibility, performance, and security considerations for customer-facing applications.
  
  

Required Education

• Bachelor's degree.
  
  

Preferred Skills

• 2 years of experience with ADA/WCAG accessibility and compliance testing.
• 2 years of experience reviewing and triaging vulnerability scan results.
• 1 year of experience working with systems or programs governed by state and/or federal regulations, ensuring quality practices support compliance requirements.
  
  

Primary Skills: Software Testing, Test Planning, Test Case Design, Acceptance Criteria, Agile Testing, Functional Testing, Regression Testing, Integration Testing, User Acceptance Testing, Defect Management

Secondary Skills: ADA/WCAG Accessibility Testing, Vulnerability Scan Review, Risk Assessment, Security Testing, Performance Testing, Compliance Testing, Requirements Validation, Quality Assurance, Stakeholder Communication