Store Manager (32123)

Store Manager

Arnold Lumber Company is a fourth-generation full-service lumberyard headquartered in West Kingston, RI, with additional locations in Bristol, Cumberland, Wakefield, and Westerly, serving local communities for over 110 years. Arnold Lumber is more than just a retail building material supplier; it is a cornerstone of the local communities. Our commitment to quality and excellence in the workplace earned it recognition as a winner in the Providence Business News Best Places to Work in Rhode Island. #PBNBPTW

If you are seeking a rewarding position with an opportunity for career growth – we want, YOU on our team! 

PURPOSE:

The Store Manager is responsible for managing full store responsibilities and coordinating with other department managers to optimize sales and profitability while satisfying customer and employee needs.

ESSENTIAL FUNCTIONS:

• Oversee all store operations ensuring completion of daily opening and closing procedures, project completion, categorized inventory control, merchandising, delivered material processes, and customer service
• Develop monthly, quarterly, and annual plans for operations and profitability of your responsibility
• Lead the inside sales team of both Lumber Operations and Door shop within the West Kingston Store
• Recruit, direct and motivate direct employees to attain goals
• Develop and train existing employees for future advancement within the organization
• Assist in developing and administrating training plans to ensure succession within the sales department
• Build relationships and partnerships with vendors to assist with the development of staff
• Ensure quality customer service through personal interaction with contractors and retail customers by resolution of customer complaints
• Work with the Buyers to help manage merchandise levels by ensuring that the proper ordering, receiving, pricing and merchandising procedures are followed
• Work with the Operations Manager to ensure expected customer service levels are being maintained
• Work with the Outside Sales staff to leverage new and existing relationships to continue to grow the business
• Monitor all new and current customers including set-up of accounts, changes to accounts, and involvement in collections with the Credit Manager

OTHER JOB DUTIES:

• Thorough understanding of company policies and practices.
• Ensure compliance with all applicable company policies and procedures
• All other duties – Perform all other duties as assigned including carrying out responsibilities, performing duties, using skills, and working in conditions necessary to perform all assigned tasks