Dispatcher (32129)

Dispatcher

Arnold Lumber Company is a fourth-generation full-service lumberyard headquartered in West Kingston, RI, with additional locations in Bristol, Cumberland, Wakefield, and Westerly, serving local communities for over 110 years. Arnold Lumber is more than just a retail building material supplier; it is a cornerstone of the local communities. In 2025, its commitment to quality and excellence in the workplace earned it recognition as a winner in the Providence Business News Best Places to Work in Rhode Island. #PBNBPTW

If you are seeking a rewarding position with an opportunity for career growth – we want, YOU on our team! 

PURPOSE:

Supervises the truck drivers; oversees the fleet; schedules duties of the fleet; responsible for utilizing the fleet in the most efficient and cost-effective manner; assists in driver development and training; handles incoming calls regarding deliveries; and any duties assigned by the Logistics Manager.

ESSENTIAL FUNCTIONS:

• Schedules and dispatches drivers, fleet vehicles or equipment to locations according to work orders for delivery
• Coordinates all deliveries and pick ups
• Ensures that the drivers fill out inspection reports and mileage logs daily
• Conducts random checks of the vehicles to assure cleanliness and readiness
• Invoices all orders, editing all noted tallies and changes, and reprinting backorders
• Assists and/or provides directions to the jobsites using navigation software
• Reviews fleet and personnel needs seasonally, reporting necessary changes to the Operations Manager
• Communicates with supervisors or customers to resolve problems, requests for services or equipment

OTHER JOB DUTIES:

• Answers incoming calls calmly and effectively
• Filing of orders/invoices daily

• Assists in the upkeep of the office and workstation(s)
• Promotes safety to all the drivers

All other duties Perform all other duties as assigned including carrying out responsibilities, performing duties, using skills, and working in conditions necessary to perform all assigned tasks

COMPETENCIES/SKILLS:

• Excellent communication skills to collaborate with others under any type of condition.
• Ability to multi-task in a fast-paced environment.
• Ability to carry out instructions in written, verbal and graph form
• Ability to read maps as well as being able follow instructions/directions
• Must be high energy and have a positive attitude
• Must ne detail oriented and organized.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS:

• Ability to lift or move up to 100 lbs.
• Stand, sit, bend, kneel and repetitive for extended periods of time
• Ability to sit for long periods of time
• Climb stairs while carrying heavy objects
• Works in inclement weather conditions

EDUCATION & EXPERIENCE:

• High School Diploma or GED preferred
• Driver experience in the lumber industry, and/or a dispatching background would be beneficial
• Vast knowledge of lumber and associated building supplies
• Valid drivers license as well as the insurability for driving
• Forklift certification (preferred)
• Forklift Trainer certification (preferred)

We offer a comprehensive benefits package offering flexible options to meet your healthcare needs and a robust 401(k) and Roth retirement savings program. Our competitive compensation package is based on ones skillset and experience.