Operations Manager

Summary

The Army Recreation Machine Program (ARMP) operates under the Installation Management Command (IMCOM) G-9 U.S Army in support of all the branches of military personnel/civilians assigned, as well as family members and authorized guests. Better known as ARMP, our organization is dedicated to providing support to America's service personnel throughout the world. With sites in nine (9) countries, we truly are Serving MWR Worldwide.

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

The area of consideration for this vacancy is for U.S citizens (Worldwide).

Duties

Manages the business of a field office and performs work on recreation machines through application of a practical knowledge and understanding of electronic theories, internet technology, network applications and principles. As manager, formulates internal instructions and directives necessary to operate a fluid, profit generating business-type office with a fluctuating customer base. Represents the organization at conferences and briefs community commanders and AAFES business managers on operational matters concerning their area of responsibility. Identifies problems and recommends and/or initiates corrective action. Evaluates the success of projects in terms of profitability, customer satisfaction, and mission. Reviews financial reports, estimates project costs, develops field office financial plan and procures supplies and equipment. May performs the full range of supervisory duties. Monitors and evaluates the troubleshooting and repair abilities of subordinate technicians. Provides technical training when necessary and performs repairs and maintenance on recreation machines. Applies EEO principles to all aspects of personnel management. Participates in and supports EEO/AA activities and encourages subordinates to do so. Supports and ensures the integrity of any applicable internal control systems.

Requirements

Conditions of employment

• Required Direct Deposit and a copy of Social Security Card upon selection.
• Satisfactory completion of pre-employment checks to include a National Agency Check with Inquiries (NACI) IAW AR 215-3.
• One year probationary period is required.
• Must possess a valid driver's license.
• Required to work on the regular work days, evenings, weekends and other situations.
• Failure to provide all of the required information by the closing date as stated on the vacancy announcement may result in an ineligible rating or may affect the overall rating.

Qualifications

QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. All qualification requirements must include experience performing duties equivalent in scope and complexity to the next lower grade level.

Two years of specialized technical experience and minimum of one year of supervisory experience directly related to the duties described above. Specialized technical experience as a slot or amusement machine technician or experience gained from working in a position that required extensive knowledge of electronics to include basic machine components, solid state electronic components, digital logic circuits, micro processing circuitry and video monitor control signals.

Training and certification in accordance with DoD 8570-01-M is required. Imcumbent must prossess or be able to attain a Security certification or higher within 6 months of employment and maintain current certifications in accordance with established annual DoD training requirements.

Other highly desirable qualifications include ARMP technician certification and/or comparable field service certification or experience attained in similar career. Experience using Micro Outlook software applications is required, (e.g., Power Point, Word, and Ez)

Education

High School diploma or equivalent is required.

Additional information

• Additional selections may be made from this vacancy announcement for up to 90 days after the closing date.
• Payment of Permanent Change of Station (PCS) costs is authorized based upon a determination that a PCS move is in the Government interest.
• Please check out our application information kit to view additional information you may find useful when applying for our jobs.
• Refusal of a military spouse to participate in established recruitment procedures for a Regular Full Time (RFT) or Regular Part Time (RPT) positions (for example, interview, and so forth) is considered a declination of employment and is a basis for termination of Spouse Employment Preference (SEP) entitlement for the current PCS of the sponsor.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.

Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance.

For a slideshow presentation regarding these benefits, please click the link below.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your Application Matters: How We Will Review It

We want to help you put your best foot forward! Please take time to carefully follow all application instructions - missing information or skipped steps could impact your eligibility.

• Your application will be thoughtfully reviewed to see how well your experience and qualifications align with the requirements listed in this announcement. This includes your resume, supporting documents, and responses to the assessment questionnaire.
• We will consider your responses to our application questionnaire.
• If you're tentatively qualified, we'll take a closer look to ensure your questionnaire responses match the experience reflected in your resume and documentation.

Note: If it's later found that qualifications or experience were overstated, it may affect your consideration for the position - so honesty and clarity are key.

Understanding Eligibilities: What You Can Claim When Applying

When you apply for a federal position through USAJOBS or USA Staffing, you may be eligible for selection preference or priority consideration based on your background or status. These eligibilities can improve your chances of being considered or referred for a position.

Depending on your situation, you may be able to claim one or more of the following eligibilities:

• NAF Preference 1 Spouse Employment Preference (SEP)
• NAF Preference 3 Family Member Preference (FMP) (Foreign OCONUS ONLY)
• NAF Priority Consideration 1 Business Based Action (BBA)
• NAF Priority Consideration 2 Former NAF Employee (FNE)/Current NAF (CNE)/Current APF Employee (CAE)
• NAF Priority Consideration 3 Outside Applicant Veteran (OAV) (Includes spouses and parents)

Tip: Be sure to review each eligibility question carefully and provide the required documentation. Claiming an eligibility without proper support may affect your application status. Looking for more details? Refer to the Who Gets Initial Consideration (Selection Preferences) and the What Other Considerations are Available sections of our Applicant Information Kit.

About Your Resume

• Federal agencies are required to limit resumes to two pages or less and it must support the general or specialized experience described in this announcement. Resumes must adhere to the two-page limit and must be legible so they can be reviewed for eligibility, minimum qualifications, and other position requirements listed in this job opportunity announcement. For additional information on the two-page resume limit, refer to:
  • https://www.opm.gov/policy-data-oversight/hiring-information/merit-hiring-plan-resources/applicant-guidance-on-the-two-page-resume-limit/.
• Your resume must be 5 megabytes (MB) or less. We recommend saving and uploading your resume as a PDF to preserve formatting and page count (https://help.usajobs.gov/faq/application/documents/resume/page-limit).
• Please do not include photographs, personal images or other inappropriate content in your application materials.

Expedite Your Hiring

• To better expedite your hiring, we recommend including contact information (name, email, phone number) for professional references in your application.

Required Documents

• Required documents may vary based on the requirements for the position. The below document(s) are required and MUST be submitted with your application by the closing date of this job announcement:
• US Passport and Valid VISA Stamp
• Resume

Other Accepted Documents

• Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
• Cover Letter
• DD-214/ Statement of Service
• US Passport and Valid VISA Stamp
• PCS Orders
• Resume
• Separation Notice (RIF)
• SF-50/ Notification of Personnel Action
• Transcript