What are the responsibilities and job description for the Senior Quality Manager position at Armtec Defense Technologies?
Senior Quality Manager, Armtec Defense Technologies
Armtec Defense Technologies (Armtec) is an operating unit of the Transdigm Group (NYSE: TDG), an industry leader in aerospace and defense products and services. Armtec is comprised of three business units producing subcomponents for ordnance in Coachella, CA; decoy countermeasure flares in Camden AR; and radar countermeasure chaff in Lillington NC. At Armtec, we welcome skilled and enthusiastic people who share our determination and high standards to join us in our mission-critical work supporting the US and allied war-fighters who serve us all by defending democracy and protecting freedom. This position is staffed in Coachella, at Armtec’s world-class, sole-source production facility for felted fiber nitrocellulose combustible cartridge cases for medium and large caliber military ammunition; and pyrophoric payloads for training grenades.
Company Profile
Company: Armtec Defense Technologies is an operating unit of the TransDigm Group (NYSE: TDG).
Industry: Manufacturing Combustible Ordnance and Countermeasures
Job Overview
Title: Senior Quality Manager
Job Family: Quality Management/Director
Reports to: Site Leader / Director of Quality
Works with: Managers, Engineers, Supervisors, Techs, Specialists
Location: Camden Arkansas
Type: Full-Time
Job Summary
The Senior Quality Manager is responsible for developing, implementing, and maintaining the organization’s quality management system (QMS) to ensure products/services consistently meet internal standards, customer expectations, and regulatory requirements. This role leads quality initiatives, drives continuous improvement, and manages the quality team.
Primary Responsibilities
- Experience leading and managing a quality team
- Ability to set goals, delegate tasks, and manage performance
- Coaching and mentoring skills
- Ability to lead cross‑functional improvement initiatives
- Decision‑making and prioritization skills
- Change management and driving a culture of quality
- Responsible for overall product quality at the site.
- Strong organizational and time‑management skills
- Ability to manage multiple projects and deadlines
- Documentation and record‑keeping accuracy
- Report preparation and KPI tracking
- Clear written and verbal communication
- Ability to work effectively with operations, engineering, purchasing, and other functions
- Customer‑facing communication for handling complaints and quality issues
- Ability to influence and gain buy‑in at different levels of the organization. Maintain the highest ethical standards, even when challenged from above.
- Presentation skills (e.g., management review, audit findings)
- Develop and manage the Quality department budget and annual plans.
- Assure contract review and quality planning is accomplished for all contracts.
- Provides technical guidance to Quality Engineers and failure analysis teams on root cause analysis, continuous improvement, and the use of various quality tools.
- Assists Director of Quality in coordinating ISO audit and Management Review.
- Assist Director of Quality in updating and improving QMS.
- Statistical Process Control Program development and improvement.
- Implement data driven decision-making process and ensure accuracy of reported data.
- (Preferred) bachelor’s degree in engineering, Quality Management, Science, or related field (or equivalent experience).
- 3-5 years in quality roles, including management/supervision
- (Preferred) Experience with industry‑specific standards and government contracts (e.g., ISO 9001)
- Proficiency with MS Office (Excel, Word, PowerPoint)
- Experience with quality‑related software (e.g., QMS, ERP, MES, or similar systems)
- Strong analytical thinking and attention to detail
- Root cause analysis skills (8D, PDCA, FMEA etc.)
- Ability to interpret complex data and translate into actions
- Must be dependable, responsible, and accurate and have the ability to deal with people effectively.
- Demonstrate ability in the Armtec competencies as an employee: customer focus, ethics and values, problem solving, integrity and trust, functional/technical skills, listening, action-oriented, composure and values diversity.
- Must be authorized to work in the U.S.
- To conform to U.S. export control regulations, applicant should be eligible for any required authorization from the U.S. Government.
- Must be able to obtain an Employee Possessor license from the US Bureau of Alcohol, Tobacco and Firearms (ATF).
4/10 workweek
To Apply
Please apply on-line on Armtec’s career website www.armtecdefense.com
Equal Opportunity Employer M/F/Disability/Protected Vet