What are the responsibilities and job description for the Broadband Technician 5 Lead position at Armstrong?
Position Summary
The Broadband Technician 5 Lead position will assist in overseeing day-to-day technical and plant maintenance of HFC and FTTH plants, head ends, hub sites and other facilities as required.
What You’ll Be Doing
The Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction, founded by Jud L. Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide. Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions.
Armstrong is an Equal Opportunity Employer.
The Broadband Technician 5 Lead position will assist in overseeing day-to-day technical and plant maintenance of HFC and FTTH plants, head ends, hub sites and other facilities as required.
What You’ll Be Doing
- Prioritizing, scheduling and reporting of system maintenance activities to achieve system goals
- Work in a team environment with the Operations Manager to complete critical projects on time
- Perform proof of performance scheduling, testing, reporting, and documentation
- Work directly with Operations Manager to prioritize, plan and deploy system augments
- Monitor all NOC reports, service call sheets and system problem reports, responding as required to maintain network integrity
- Participate in and execute required and random weekly/monthly EAS testing and statewide reporting
- Schedule, provide and recommend technical training for the Broadband Technician team
- Maintain strong safety awareness and practices, provide praise and coaching as necessary
- On-Call as needed.
- 3 years preventative maintenance experience preferred
- Detailed knowledge of industry test equipment
- Ability to work as team lead and independently as required by current priorities
- General PC knowledge: Pertinent applications utilized by the company and other software as needed
- Detail oriented: Exceptional organization and record keeping skills
- Must be self- motivated, have a positive attitude and a strong desire to learn new technologies and equipment
- Excellent customer interaction and communication skills
- SCTE and NCTI completions preferred
The Armstrong Group is a family owned and operated collection of diverse companies. What began in 1946 as Armstrong County Line Construction, founded by Jud L. Sedwick in Kittanning, PA, has now grown into an organization that encompasses multiple industries and employs over 2,400 individuals nationwide. Our brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions.
Armstrong is an Equal Opportunity Employer.