What are the responsibilities and job description for the Service Technician/Diesel/Electrical/Hydraulics position at Armor Equipment?
Do you love repairing engines, transmissions, hydraulics, electrical systems, fuel systems, and/or charging systems?
Our continued growth has created a need for more skilled technicians. Our Technician Academy will introduce you to the material handling industry. Our staff of professional trainers will teach you everything from the basics of working on engines to the more complicated computer diagnostics and control systems.
Amazing Culture, Thriving Company, Terrific Opportunity.
Armor Equipment is a full-service distributor and service center for private and municipal refuse, street, and sewer customers. Our environmental product offerings include street sweeping equipment; sewer cleaning, maintenance, and televising equipment; trash, debris, and leaf collection units; containers, compactors, and balers; and grapple loaders.
We pride ourselves in having a thorough knowledge of the refuse and sewer industries and providing our valued customers the highest quality as we distribute and service a full line of new and used equipment from high-quality manufacturers such as Heil, Tymco, Sewer Equipment Company of America, IBAK, Nozzteq, Galbreath, Wastequip, Toter, ODB, East, Marathon, and more!
Armor Equipment and Mid-Iowa Solid Waste Equipment joined the MH Logistics family of companies in 2023 and consolidated under the Armor Equipment banner in 2024.
In 2001, MH Logistics established the His First Foundation to support our employees’ passions and charitable efforts in the areas of faith, secular good works, and acts of kindness. The Foundation is funded annually by MH through a contribution of 10% of the company’s earnings. All employees are encouraged to get involved in their communities and celebrate their involvement by using the His First Foundation to financially support their efforts. Our employees have been passionate about causes such as The BackStoppers Organization, the Iowa Special Olympics, and Make A Wish, and we enjoy providing support to the people we serve and our community.
JOB RESPONSIBILITIES:
- Provide industry-leading customer satisfaction. Effectively communicate with customers, vendors, and other employees.
- Diagnose & repair equipment and other identified products as clearly and specifically requested by the customer, using a laptop computer, experience, manuals, and other industry sources.
- Assess the need for additional repairs or maintenance, and document and communicate findings and potential solutions with supervisor and customer.
- Make repairs accurately and timely with minimum required call-backs or re-work.
- Perform warranty repairs and complete related documents as instructed by the company and supervisor.
- Advise supervisor of job progress, delays, changes, status, etc.
- Thoroughly and neatly document information related to the job and your work.
- Submit documentation in a timely manner, as required by the company, supervisor, and customers.
- Accurately account for all labor hours on work order and daily timecard and submit as required by management.
- Accurately account for all parts and supplies on work order tickets, PM sheets, etc.
- Provide the parts, service, and sales departments the needed information to provide the right solutions for the job.
- If experienced in welding, assess the need for welding repairs, and document and communicate findings and potential solutions with supervisor and customer.
- Maintain cleanliness of equipment, tools, customer facilities, and shop.
- Maintain company tools in working order and return them to their proper place in the shop after use.
- Keep up to date with new equipment and advances in diagnostic techniques and repairs.
- Adhere to all Company Policies and Work Rules.
- Active participation in meetings and safety program.
- Perform all other duties as assigned.
POSITION REQUIREMENTS:
· A technical background in GMAW and SMAW welding, plasma and gas cutting, and hydraulics.
· Ability to read electrical schematics.
- Ability to read structural drawings.
· Personal ownership of tools to complete required tasks.
· Proficient verbal and written communication skills.
· Demonstrated ability to complete paperwork timely and accurately.
· Professional and courteous customer relations skills and phone etiquette.
· Proficient computer skills or the aptitude and willingness to learn how to use a computer and software.
· Meet the physical requirements of a service technician.
· Valid driver’s license and good driving record, CDL preferred.
· Positive attitude and ability to successfully work in a team environment.
· Functional capacity to cope with pressure, multiple projects, and frequent interruptions.
· Regular and prompt attendance.
· Present a professional image in personal appearance, dress, and preparation.
WORKING CONDITIONS: Hours will be 7:00 a.m. – 3:30 p.m., Monday through Friday. Occasional overtime may be required. This is an hourly, non-exempt position. Steel toed work boots are mandatory.
Benefits:
- Uniquely Armor: Adoption Assistance, Dave Ramsey's Smart Dollar, Pet Insurance, Wellness Program, Vendor Discounts, and more!
- Excellent Compensation: Great pay, pay bonus incentives, 401K with employer match.
- Generous PTO: Paid vacation, holidays, personal, sick days, charity time off.
- Great Insurance: Medical, dental, vision, and life insurance. Short-term and voluntary long-term disability.
- Company Support: Continuous training, safe working environment, company van, cell phone, laptop, tool insurance, and free uniforms.
Armor Equipment is proud to be an equal opportunities employer!
Job Type: Full-time
Experience:
- Mechanic: 3 years (Required)
- Hydraulics: 1 year (Preferred)
- Heavy Equipment Mechanic: 2 years (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person