Worksite Ops Project Coordinator

Worksite Operations Project Coordinator

About the Role

The Worksite Operations Project Coordinator plays a key role in driving projects to successful completion while ensuring operational consistency, regulatory compliance, and an exceptional customer experience. This position partners closely with cross‑functional teams to support continuous improvement, implement best practices, and strengthen risk management across Worksite Operations. The ideal candidate is organized, proactive, and comfortable working both independently and collaboratively in a fast‑paced environment.

What You Will Do

• Facilitate and drive multiple projects to completion, ensuring timelines, objectives, and quality standards are met
• Develop, document, and maintain Worksite Operations policies and procedures to ensure consistency and compliance
• Stay current on industry trends, regulatory requirements, and compliance standards, recommending and implementing best practices
• Coordinate the implementation of compliance directives across the organization
• Track, analyze, and report on service metrics to identify trends, gaps, and opportunities for service improvement
• Facilitate quality reviews and ensure adherence to established procedures and standards
• Coordinate Enterprise Risk Management updates to proactively identify and mitigate operational risks
• Collaborate effectively with internal departments to ensure seamless operations and foster a strong, cooperative work environment

Who We Are Looking For

• An associate’s degree in business administration, management, or a related field is required; a bachelor’s degree is preferred
• 2–4 years of experience in project facilitation or project coordination
• Experience in business continuity and/or risk management is preferred
• Strong organizational and project management skills with the ability to manage multiple priorities
• Excellent communication and interpersonal skills, with the ability to work effectively across departments and with diverse stakeholders
• Knowledge of industry trends, compliance standards, and operational best practices
• Ability to adapt to changing priorities and work autonomously with minimal supervision

Who We Are

In 1947, AFBA emerged from the basement of the Pentagon to solve a critical need in support of the military. More than 75 years later, our commitment to those who serve and to solving their unique problems remains core to everything we do. Founded to provide military members with a death benefit no one else would, we continue to embrace our mission and deliver benefits tailored to the real-life needs of all who serve today, including active duty, National Guard, and first responders. Providing protection to those who go in harm’s way, we ensure survivor and other benefits are available to all who serve, defend, and protect our great nation, no matter what. 5Star Life Insurance Company was founded in service and carry that mission today by committing to serve those who serve, from underwriting benefits for military and first responder families to providing coverage to the employees that keep our communities running. Our commitment to our communities – rather than the bottom line- drives our business.

We offer a flexible hybrid work environment, allowing you to enjoy the best of both worlds with 3 days in the office and up to 2 days working remotely each week. This position is located in Lincoln, NE.

Benefits we offer:

• health insurance (medical, dental, and vision)
• flexible spending accounts (medical and dependent care)
• 401k plan with generous employer match
• paid time off
• paid holidays (12)
• life insurance
• short- and long-term disability insurance
• employee assistance program
• professional development & tuition reimbursement
• career growth opportunities
• on-site gym and locker rooms (Alexandria, VA office only)
• friendly, collaborative culture

Qualified people of all races, ethnicities, ages, sex, genders, sexual orientations, national origins, gender identities, marital status, religions, veterans' statuses, disabilities, and any other protected classes are strongly encouraged to apply. As an equal opportunity workplace, we are committed to creating an inclusive environment for all employees. AFBA and 5Star Life Insurance Company endeavors to make reasonable accommodations to the known physical or mental limitations of qualified applicants with a disability unless the accommodation would impose an undue hardship on the operation of our business. If an applicant believes they require such assistance to complete the application or to participate in an interview, or has any questions or concerns, they should contact Human Resources (hr@afba.com). EEO is the Law (Link to external DOL site). AFBA and 5Star Life Insurance Company is an Equal Opportunity Employer and an E-Verify Employer.