What are the responsibilities and job description for the Customer Service Representative position at Arlinghaus Heating & Air Conditioning LLC?
About Us
Arlinghaus Plumbing, Heating and Air Conditioning is a family-owned company committed to exceeding the expectations of our customers by providing the best quality solutions, products and services provided by highly trained and integrity like-minded individuals. If you’re ready to be a part of an organization that is rapidly growing and making an impact on your future, we have the right opportunity for you!
What’s In It For You
- Unmatched team support
- Friendly, upbeat work environment
- Competitive compensation & benefits
- Paid Vacation & PTO
- Company paid Short & Long Term Disability
- Company paid Group Life Insurance
- 401k with company match
Schedule:
- Monday-Friday 10:30am-7:00pm
- Full-Time In Office Position
- Voluntary OT Available
Pay:
- $17-19hr Bonus!
Main Objective
Book service appointments and do whatever is necessary to promote customer satisfaction.
Competencies for Success
- Develop a effective and efficient track record in customer service.
- Call center experience taking 120 calls per day.
- IT competent; good typist and proficient with phone systems.
- Highly organized with exceptional follow-through abilities.
- Strong verbal and written communications.
- Ability to build trust and demonstrate empathy.
- Personality that blends well with a fast-paced, goal-driven environment.
- Competitive individual contributor who also loves to win as a team.
- Highly motivated, flexible and great attitude on life.
Monday-Friday 10:30am-7:00pm
Salary : $17 - $19