Sales Account Manager, Healthcare Division - Baltimore, MD

Summary

The ideal candidate will drive revenue growth by identifying new business opportunities, building strong customer relationships, and effectively promoting our products and services within their assigned territory. The assigned territory may include but is not limited to all or some of the following target customers.

• National, Regional and Local Distributors

• Chain Accounts (inclusive of Long-term Care) and Mass Market Retail Accounts

• HME/DME/Homecare Distributors

• Corrections, Government, Assisted Living, Plasma Centers, Blood Banks, EMT

• Retail/Independent Pharmacies, Hospitals, Clinics

• Managed Care and Private Insurers

• Dental Practices/Clinics

Duties and Responsibilities

• Prospecting and Lead Generation: Identify and pursue new sales opportunities through market research, cold calling, engagement with channel partners, networking, participation at industry tradeshows, and other lead generation techniques. Prepare Requests for Information (RFI), Requests for Proposals (RFP)  and Requests for Orders (RFO) as needed.

• Customer Relationship Management: Build and maintain long-lasting relationships with existing and potential customers. Understand their needs, address concerns, and provide appropriate solutions. Lead the interface relationship within their assigned territory.

• Product Knowledge: Develop a deep understanding of our products and services and be able to effectively communicate their features, advantages, and benefits to customers.

• Sales Presentations: Deliver compelling sales presentations and product demonstrations to potential clients, showcasing how our offerings can meet their specific needs.

• Sales Quotas: Meet or exceed monthly, quarterly, and annual sales targets and quotas.

• Sales Strategies: Collaborate with the sales team and sales leader to develop effective sales strategies, tactics, and action plans. Implement those strategies, tactics and action plans within the assigned territory.

• Market Analysis: To identify opportunities and threats, stay abreast of customer and industry trends, customer and competitor activities, and market developments.

• Sales Reporting: Maintain accurate and up-to-date records of sales activities, customer interactions, and sales forecasts using Salesforce.com. Analyze data/reports and provide feedback on account variability.

• Customer Feedback: Gather customer feedback to understand their evolving needs and preferences, helping shape our product development and marketing strategies.

• Sales Training: Stay current on product knowledge and sales techniques through ongoing internal/external training and professional development.

• Representing the Company: Attend and represent ARKRAY at local, state, and national trade shows, seminars, and distributor meetings that pertain to our business.

• This job description is not intended to be all-inclusive and the employee will also perform other reasonably related business duties as assigned by management.

Knowledge and Skills

• A bachelor's degree is required, preferably in Business, Marketing, or a related field.

• 3 years of experience in an account management role, preferably in a healthcare or medical device environment.

• Working knowledge and relationships with key stakeholders in any of the above-listed target customers is highly advantageous.

• Strong account management, project management, communication, and negotiation skills.

• Proven track record of meeting or exceeding sales targets.

• Highly motivated and self-directed who function well in a results-oriented and dynamic environment.

• Strong desire to grow and gain the ability to represent the entire product lineup.

ARKRAY is an Equal Opportunity Employer: minorities, women, veterans, and individuals with disabilities. ARKRAY offers a generous benefit package that includes Medical, Dental, Vision, 401K w/company match, FSA and HSA options.

Salary : $75,000 - $95,000