What are the responsibilities and job description for the Patient Access Representative II position at Arkansas Children's?
ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.
This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana.
CURRENT EMPLOYEES: Please apply via the internal career site by logging into your
Workday Account
(https://www.myworkday.com/archildrens/
)and search the "Find Jobs" report.
Work Shift:
Evening Shift
Time Type:
Part time
Department:
CC017265 ACH Operations Center
Summary:
Part Time, Thursday and Friday 3:45pm - MidnightResponsible for the first impression of Arkansas Children's; Performs intermediate functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.
Additional Information:
Responsible for the first impression of Arkansas Children's; Performs intermediate functions relative to scheduling and registration for outpatient clinics including complete and accurate demographic and insurance information.
- Part Time
- Thursday and Friday 3:45pm - Midnight
Required Education:
No education requirements
Recommended Education:
High school diploma or GED or equivalent
Required Work Experience:
2 years of relevant experience; HS Diploma or GED may substitute for 2 years of work experience
Recommended Work Experience:
Required Certifications:
Recommended Certifications:
Certified Healthcare Access Associate (CHAA)-NAHAM - National Association of Healthcare Access Management (NAHAM)
Description
1. Schedules all patient appointments and ensures referrals are obtained.
2. Meets or exceeds expected productivity and accuracy standards.
3. Greets and engages patients, families and visitors in order to provide a positive first impression.
4. Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
5. Completes discharge scheduling and ensure follow up appointments and tests are scheduled.
6. Able to register in 2 or more Centers (in addition to Home Center) as demonstrated by floating.
7. Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
8. Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.
2. Meets or exceeds expected productivity and accuracy standards.
3. Greets and engages patients, families and visitors in order to provide a positive first impression.
4. Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
5. Completes discharge scheduling and ensure follow up appointments and tests are scheduled.
6. Able to register in 2 or more Centers (in addition to Home Center) as demonstrated by floating.
7. Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
8. Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.