What are the responsibilities and job description for the MEDICAL BILLING position at Arkansas Central Primary Care PLLC?
Description
Job Purpose: To handle all aspects of medical billing. Keeping a clean accounts receivable.
Primary Focus:
- Regularly work Accounts Receivable (A/R) to ensure timely payments
- Manage past-due accounts monthly, documenting follow-up activity and payment arrangements. Work collection accounts weekly.
- Submit delinquent accounts to collections following internal policies and timelines
- Ensure statements are generated and uploaded to the clearing house weekly.
- Take billing calls from patients. Respond to billing questions and resolve concerns with clarity and professionalism.
- Work all denial claims from EOBs in a timely manner. Correct/re-submit denied claims.
- Communicate with insurance companies regarding outstanding or denied claims.
- Work claim rejections in a timely manner.
- Keeps work area clean and neat.
- Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; reporting when repairs are needed.
- Maintains safe, secure, and healthy work environment by following standards and procedures; complying with legal regulations.
- Maintains patient confidence and protects operations by keeping patient care information confidential.
- Enhances health care practice reputation by accepting ownership for accomplishing new and different request; exploring opportunities to add value to job accomplishments.
- Conforms to all clinic policies outlined in the employee manual or received verbally from asupervisor.
- Provide professional customer service to internal and external customers.
- Works as team player.
- Greets patients and visitors in a friendly and helpful manner.
- Treats staff, physicians, and patients with respect.
- Performs any other task assigned
Additional Duties as Needed:
- Process refunds when needed.
- Ensure all CPT/ICD codes and current fees are correct within the system and request changes if needed to the administrator.
- Post daily charges
- Post insurance and patient payments.
Requirements
Skills/Qualifications: Vast knowledge of medical billing and coding. Procedural Skills, Documentation Skills, Interpersonal Skills, Verbal Communication, Multi-tasking Skills, Planning, Dependability, Teamwork, Time Management, Customer Service Skills and being Detailed Oriented.
Past Primary Care medical billing experience preferred.
