What are the responsibilities and job description for the Account Manager (IT Staffing) position at ARK Solutions, Inc.?
Position - Account Manager(IT Staffing)
Location – Tallahassee, FL OR Jacksonville, FL (Hybrid) – (Once per week or every other week to client sites in Tallahassee and other locations across Florida.)
Duration – Full Time
About ARK Solutions
Founded in 2003, ARK Solutions partners with Fortune 500, public-sector, and healthcare organizations to deliver high-quality IT staffing solutions. We're known for long-term client relationships, a collaborative culture, and giving our team the opportunity to grow accounts and make a visible impact.
About the Role
ARK Solutions is looking for a motivated Account Manager to support and grow an existing IT staffing partnership. This role is ideal for someone who enjoys building client relationships, identifying new opportunities, and helping clients solve their technology staffing needs.
You'll work closely with internal marketing, pre-sales, and delivery teams while serving as a trusted partner to client stakeholders across multiple departments.
What You'll Do
- Manage and grow relationships with existing client stakeholders
- Identify new IT staffing opportunities within current and new teams
- Partner with recruiting teams to support timely candidate submissions
- Track upcoming hiring needs, projects, and initiatives
- Ensure ARK is positioned for upcoming roles and staffing requests
- Share market insights and client updates with internal leadership
What We're Looking For
- Bachelor's degree in Business, Marketing, or related field
- 4 years of experience in IT staffing, account management, or client services
- Exposure to public sector, SLED, or large enterprise clients is a plus
- Strong communication and relationship-building skills
- Organized, proactive, and comfortable managing multiple priorities
- Ability to identify opportunities and turn relationships into results
- Experience in conducting virtual and physical client visits, understanding their operations, and identifying opportunities.
- Familiarity with applicant tracking systems (ATS) and customer relationship management (CRM) software.
- Deadline and detail-oriented
- Strong negotiation skills
- Good understanding of technology preferred
- Prior experience working in recruitment preferred
Why Join ARK Solutions
- Work with established clients and long-term partnerships
- Opportunity to grow accounts and make a visible impact
- Collaborative team environment with strong leadership support
Success in This Role Looks Like
- Increased account engagement and staffing activity
- Expansion into new teams or departments
- Strong client satisfaction and long-term partnerships