What are the responsibilities and job description for the Backup Storage Engineer position at ARK Infotech Spectrum?
Role : Backup Storage Engineer
Client: Cognizant
Work Location: Mahwah, NJ
Roles & Responsibilities
- Administer, configure, support, and optimize Dell NetWorker backup environments.
- Manage NetWorker environment setup, installation, configuration, policy management, backup operations, restore/recovery, monitoring, reporting, maintenance, updates, security, and compliance activities.
- Configure, monitor, troubleshoot, and support Dell Data Domain systems, including system setup, connectivity, performance, capacity, replication, and hardware-related issues.
- Independently troubleshoot backup failures, restore issues, performance degradation, connectivity problems, and infrastructure incidents.
- Support backup and recovery operations across physical servers, virtualized platforms, SAN, NAS, and storage environments.
- Perform Root Cause Analysis (RCA) and implement sustainable corrective actions.
- Proactively monitor backup infrastructure, capacity, jobs, alerts, health, and performance.
- Coordinate complex technical issues with Dell, Wasabi, Acronis, and other OEM/vendor support teams.
Must-Have Skills
- 8 years of relevant enterprise Backup / Data Protection / Storage experience.
- Strong hands-on Dell NetWorker administration and troubleshooting.
- NetWorker installation, configuration, policy management, backup operations, restore/recovery, monitoring, maintenance, security, and support.
- Hands-on Dell Data Domain experience including:
- System setup and configuration
- Monitoring
- Troubleshooting
- Strong end-to-end troubleshooting across Host → Data Protection → Data Domain.
- Enterprise backup and recovery operations.
- Backup failure analysis, recovery validation, and performance troubleshooting.
- Linux/Unix and Windows Server troubleshooting.
- Virtualization, SAN, NAS, and storage troubleshooting.
- Incident, Problem, Change, and Service Request Management.
- OS patching, controlled change execution, monitoring, and infrastructure diagnostics.
- Strong documentation, communication, and stakeholder-management skills.