What are the responsibilities and job description for the Field Service Representative / Driver, medical equipment position at Arjo Inc.?
What moves you?
Come join dedicated people in pursuit of changing lives for individuals with health and mobility challenges. Develop your skills alongside industry professionals serving your community every day!
Our Total Rewards programs reflect who we are as an organization and the value we have in our people. Our programs support our dedication to open communication, ethical behavior and safety, and the growth and development of our employees.
- Total Cash – Base pay ($24-26/hr) plus Overtime, On-Call Bonus, and Team Performance Bonus.
- Benefits – Competitive medical, vision, dental insurance and award-winning 401k plan.
- Paid time off – 15 days of PTO 4 Floating Holidays (with 8 standard) day off on your birthday paid time off to volunteer.
- Paid Training and Development – We support the development and growth of our employees through constant growth opportunities.
Arjo's Driver / Field Service Representative is responsible for the maintenance, cleaning, delivery and pick up of Arjo medical equipment that is used on rental basis by local hospitals and nursing homes. This position is based in our Williston service center but will involve local driving to and from Williston/Burlington-area medical facilities using company vehicles.
Full-Time Shift/Schedule: Sunday - Thursday / 9am-5:30pm ... plus rotating on-call coverage with your Williston team. (more on this during interview)
Day-to-day functions:
- Prepare medical equipment and documentation for delivery
- Load and unload medical equipment
- Drive 24 foot cargo van to make deliveries and pick-ups
- Process delivery and pick-up documentation as required
- Search for equipment that has been misplaced or lost
- Maintain vehicle appearance by ensuring all routine vehicle maintenance is completed and records maintained
- Clean and disinfect medical equipment to Arjo quality standards
- Present highest level of customer etiquette in all patient/customer interactions
Qualifications:
- High school diploma or equivalent
- MUST HAVE a clean driving record (no moving violations in the last 3 years)
- Two(2) years of experience in front-line customer service
- Ability to enter information into work logs and existing computer systems
- Ability to lift up to 30lbs and push/pull up to 75lbs
- Ability to drive a work truck
- Ability to work with solvents and cleaners to disinfect products in a non-climate-controlled warehouse environment
Job Type: Full-time
Base Pay: $24.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Company truck
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Paid training
- Parental leave
- Referral program
- Tuition reimbursement
- Vision insurance
Application Question(s):
- Are you willing to undergo a 10-panel drug screening as a condition of employment?
- This position is contingent upon obtaining and maintaining a valid Department of Transportation (DOT) medical certificate, with medical clearance for a minimum duration of one year. Are you willing to comply with this requirement?
- Do you currently have a valid driver’s license?.... Any moving violations in the last 3yrs?
- Are you comfortable with the following full-time schedule:
Sun-Thur/9am-5:30pm?...plus some weekends in rotation with Williston service team.?
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 2 years (Required)
Ability to Commute:
- Williston, VT 05495 (Required)
Work Location: In person
Salary : $24 - $26