Operations & Maintenance Associate

Arizona Public Service generates reliable, affordable and clean energy for 2.7 million Arizonans. Our service territory stretches across the state, from the border town of Douglas to the vistas of the Grand Canyon, from the solar fields of Gila Bend to the ponderosa pines of Payson. As the state’s largest and longest-serving energy provider, our more than 6,000 dedicated employees power our vision of creating a sustainable energy future for Arizona.

Since our founding in 1886, APS has demonstrated a strong commitment to our customers in one of the country’s fastest growing states, earning a reputation for customer satisfaction, shareholder value, operational excellence and business integrity.

Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.

Summary

The Operations and Maintenance (O&M) Associate supports the planning, preparation and execution of routine maintenance and capital replacement activities within the electric distribution system. Ensures work is completed safely, efficiently and in compliance with company standards and regulatory requirements. Under the guidance of the O&M Coordinator and Sr Coordinator, the Associate contributes to the development and coordination of planned, non-emergent work packages.

This rotational role is designed to add immediate operational capacity while helping you build broad, real-world experience across Metro operations. You’ll learn planning and coordination fundamentals, support field execution, and grow into a strong future Operations & Maintenance coordinator by working alongside teams at multiple locations.

This role’s is based out of our Deer Valley (Phoenix, AZ, 85021). You’ll also be required to travel within the Phoenix metro area to support one of five metro operations locations as needed to help cover staffing gaps, priority project work, and support periods of higher workload. Travel will vary based on operational needs.

Minimum Requirements

• A Bachelors degree in Business Administration, Construction Management or other job-related field from an accredited college or university plus one (1) years experience in construction management, maintenance, project management, customer facing roles involving scope definition, timeline coordination, budget management and stakeholder engagement and/or other job-related fields.
• Or, Associates degree plus three (3) years experience in construction management, maintenance, project management, customer facing roles involving scope definition, timeline coordination, budget management and stakeholder engagement and/or other job-related fields.
• Or, high school diploma/GED plus five (5) years experience in construction management, maintenance, project management, customer facing roles involving scope definition, timeline coordination, budget management and stakeholder engagement and/or other job-related fields.
• Valid Arizona Drivers License.
  
  

Preferred Special Skills, Knowledge Or Qualifications

• Experience in Construction and/or maintenance operations.
• Experience with customer interface, ability to adapt/respond to a variety of stakeholders, manage complaints, negotiation skills, and problem solving.
• Business, planning, and project management skills.
• Computer skills: Windows, Word Excel, CC&B, GIS, and work order management programs such as Maximo and Primavera.
• Proficiency in the application of PC skills and programs for data management and project scheduling as well as the analytical ability to evaluate the interdependent relationship of project variables.
• Basic electricity course and drafting/CAD experience.
• Successful completion of college Algebra.
• Strong interpersonal, verbal and written skills.
  
  

Major Accountabilities

• Successfully completes the APS Customer Project Training, including on-the-job training (OJT). This rotational O&M Associate role is designed to add immediate operational capacity while helping you build broad, real-world experience across Metro operations. You’ll learn planning and coordination fundamentals, support field execution, and grow into a strong future Operations & Maintenance coordinator by working alongside teams at multiple locations
• Assists in creating and executing routine, planned maintenance work packages and schedules. Learns to triage incoming work, apply appropriate keywording in Maximo, order required materials, and enter work details into the system. Supports O&M Coordinators and Sr Coordinators in creating detailed work packages, securing permits and conducting field checks to ensure job site readiness and compliance.
• Coordinates support activities such as TOA, Blue Stakes, customer outage notifications, lane closures, tree trimming, hole digging and hauling ¿ initially under guidance then independently for routine, planned, non-emergent work. Initiates Work Authorizations (WAs) and GIS designs for maintenance and construction activities.
• Manages material availability, updates Maximo planning tool and supports contractor coordination and invoicing under supervision. Learns and assists with job closeout and reconciliation processes, including Maximo closeout, material reconciliation and as-built design/Arc Alert submissions.
• Serves as a point of contact for internal and external stakeholders, communicates project status and impacts, and supports cross-departmental coordination. Monitors project progress and makes adjustments to ensure timely and cost-effective completion.
• Maintains accurate records in work management systems for projects.
• Assists O&M Coordinator in providing emergency response support during events such as summer storms or other catastrophic situations.
  
  

Export Compliance / EEO Statement

This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws.

Testing Information

Tests are only administered to referred candidates. More information about our tests and the testing process can be found HERE.

A written [paper and pencil] test will be administered.

E-mail will be the method of contact with job applicants for test scheduling. Please be sure to check your e-mail regularly so that you receive scheduling notifications for testing and updated job information.

Onsite: Requires work to be performed in the field and/or at an APS facility. Depending on the responsibilities of the role, this may include, but is not limited to, working at a power plant, job site, or in the community.

• Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).
• Role types are subject to change based on business need.
  
  

This role’s is based out of our Deer Valley (Phoenix, AZ, 85021). You’ll also be required to travel within the Phoenix metro area to support one of five metro operations locations as needed to help cover staffing gaps, priority project work, and support periods of higher workload. Travel will vary based on operational needs.