What are the responsibilities and job description for the Medical Appointment Scheduler position at Arizona Center for Hand to Shoulder Surgery?
Appointment Scheduler
Job Summary:
Responsible for making and scheduling patient appointments in a timely manner, following provider’s specialties and protocol.
Duties/Responsibilities:
- Answers all incoming patient/appointment calls
- Insurance verification on patients
- Accurately updating patient demographics and interaction
- Navigating through hospital portals
Required Skills/Abilities:
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Strong analytical and problem-solving skills
- Ability to prioritize tasks
- Ability to function well in a high-paced and at times stressful environment
- Proficient with Microsoft Office Suite or related software
- Knowledge of medical insurance plans and their guidelines
Education and Experience:
High school diploma or equivalent
At least one-year related experience required
Preferred Experience:
- Previous experience in a medical setting such as medical receptionist or appointment scheduler
- Bilingual (Spanish and English)
- Ability to handle call volume of 60-90 daily
- Electric Medical Records (EMR)
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- Were you referred by anyone at our practice, or do you have a relative who currently works here? If yes, please include their name(s).
Work Location: In person
Salary : $37,160 - $47,830