What are the responsibilities and job description for the Program Coordinator position at Arizona Caregiver Coalition, Inc.?
The Program Coordinator is responsible for managing the implementation and oversight of ACC’s Lifespan Respite Care Program and Partners Program. This includes processing applications, maintaining client records, coordinating communication with community partners and clients, and assisting with outreach and community engagement. The Program Coordinator supports the Lifespan Respite Program Manager and Executive Director.
Program Management:
· Implement and manage ACC’s Lifespan Respite Programs
· Process applications, manage client records, approve/deny applications, and maintain communication with partners and clients
· Update and maintain ACC Policies and Procedures – with support from Lifespan Respite Program Manager
· Oversee client tracking systems and data entry into DAARS
· Manage monthly data reporting and tracker for DES/DAAS
· Enter service recording units into DAARS
Collaboration and Support:
· Assist the Lifespan Respite Program Manager with the Lifespan Respite Workplan
· Assist with training interns and volunteers on ACC programs
Community Engagement:
· Participate in outreach events such as tabling events, networking events, and conferences to grow partnerships
· Conduct outreach to Adult Day Health Centers and Social Model Day Clubs to grow partnerships for the Partners Program
Special Projects/Events:
· Participate in planning and executing Family Caregiver Day at the Capitol activities
Administrative Tasks:
· Assist with CRL Inbox and calls as needed
· Perform other duties as assigned
Qualifications:
· Excellent customer service and client management skills
· Proficiency using Microsoft Suite- Word, Excel, PowerPoint, Teams, SharePoint, Outlook
· Experience with client record management and client privacy
· 3 years of client service experience
· High School Diploma, associate’s degree preferred
Schedule: Full-time, Monday – Friday with some weekends
Location: Hybrid (3 days in office, 2 days remote)
Pay Range: $20 - $23/hour DOE
Benefits:
· Paid Time Off
· Sick Time
· Holiday Pay
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: No more than 40 per week
Benefits:
- Paid time off
Work Location: Hybrid remote in Phoenix, AZ 85007
Salary : $20 - $23