What are the responsibilities and job description for the Training Specialist position at Arizona Association of Community Health Centers?
About Us
The Arizona Alliance of Community Health Centers (the Alliance) is the Primary Care Association (PCA) for Arizona. We’re a nonprofit member organization that represents Community Health Centers (CHCs); Arizona’s largest primary care network. CHCs deliver healthcare services that meet the needs of their communities, connecting people to quality care that gives everyone an equal opportunity to thrive. We facilitate that vital work by providing CHCs with training, technical assistance, programmatic support, and advocacy.
Why You Should Join Us
Here at the Alliance, we believe that our greatest asset in achieving our goals is providing our employees with the support, leadership, and resources they need to do their best work. We believe in work-life balance and the restorative power of rest, so we offer 12 paid holidays, 1 paid day off during birth month, 6 days of sick pay, 3 personal days, and 10 days of vacation pay per year. Vacation accrual increases by 5 days at the first, fifth, and eleventh-year anniversary date.
Job Purpose and Basic Function
The Training Specialist develops, facilitates, and evaluates training programs that strengthen Arizona's community health center workforce. The position also supports preceptor development, continuing education, and other grant-funded training initiatives designed to expand learning opportunities and strengthen health center workforce capacity.
Description of Primary Responsibilities and Duties
- Training Program Development and Delivery
a. Design, develop, and facilitate engaging training programs, workshops, webinars, and learning collaboratives for community health center staff and leaders.
b. Serve as a subject matter trainer and presenter on assigned compliance, leadership, operational, and professional development topics.
c. Develop curricula, facilitator guides, participant materials, job aids, and educational resources using adult learning principles.
d. Deliver both in-person and virtual training programs and adapt content to meet the needs of diverse audiences.
e. Collaborate with internal staff and external subject matter experts to develop and deliver high-quality educational programming.
f. Maintain training calendars, educational resources, and participant records.
g. Support continuing education and professional development activities. - Preceptor Development & Clinical Training
a. Develop, coordinate, and facilitate preceptor development programs that strengthen clinical training capacity within Arizona health centers, particularly in rural/remote communities.
b. Create and maintain preceptor training curricula, educational resources, and learning tools.
c. Collaborate with health centers, academic institutions, and clinical leaders to identify preceptor training needs and best practices.
d. Support the planning and delivery of preceptor-focused conferences, workshops, webinars, and learning communities. - Learning Management System (LMS) Administration and Support
a. Lead the evaluation, selection, implementation, and ongoing administration of AACHC's Learning Management System (LMS) to support workforce development, preceptor development, compliance training, continuing education, and other educational initiatives.
b. Assess member training needs and evaluate LMS vendors, features, functionality, and pricing to identify solutions that support program goals and learner engagement.
c. Manage LMS implementation activities, including system configuration, content migration, testing, learner enrollment processes, reporting functionality, and user acceptance activities.
d. Develop and maintain online learning content, training libraries, learning pathways, and user resources within the LMS.
e. Serve as the primary LMS administrator, ensuring system functionality, data integrity, learner tracking, and reporting accuracy.
f. Provide technical assistance, training, and ongoing support to health center staff, instructors, and other LMS users.
g. Monitor system utilization, learner engagement, completion rates, and training outcomes and prepare related reports and recommendations. - Event and Participant Coordination
a. Coordinate registration, logistics, communications, and participant support for trainings, conferences, meetings, and educational events.
b. Serve as a primary point of contact for attendees, presenters, consultants, and partner organizations.
c. Prepare promotional materials, participant communications, surveys, and event resources.
d. Assist with onsite event management and program execution. - Program Evaluation and Reporting
a. Track participation, outcomes, and program metrics.
b. Collect and analyze participant feedback and evaluation data.
c. Prepare reports, summaries, and documentation to support organizational and grant reporting requirements.
d. Recommend improvements to educational programs and delivery methods based on outcomes and participant feedback. - Member and Stakeholder Engagement
a. Build and maintain positive relationships with member health centers, educational institutions, professional associations, consultants, and community partners.
b. Participate in committees, workgroups, and collaborative initiatives as assigned.
c. Represent AACHC professionally at meetings, conferences, training events, and other stakeholder engagements.