What are the responsibilities and job description for the Revenue Cycle Management Manager position at Arizona Arthritis and Rheumatology Research, PLLC?
Description
Arizona Arthritis & Rheumatology Associates, P.C. is the largest private Rheumatology practice in the United States. The practice has over 60 providers, 15 sites and over 350 employees providing assessment and treatments for our rheumatology patients. Our providers work together to keep patients healthy and are recognized for excellence in medicine and for being pioneers in new treatments, ably supported by our Research department.
We are an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
Our vision is to provide the best Rheumatology care, anywhere and, to balance sustainable operation with the highest possible level of patient care.
We are a seeking an ambitious, friendly, positive, and compassionate RCM Manager to join our team.
The RCM Manager establishes single-threaded ownership of Accounts Receivable (AR) performance across all payers, clinics, and aging buckets.
This role is responsible for driving AR from a reactive, distributed function to a centralized, accountable, and performance-driven operation. The AR Manager provides visibility into AR drivers, ensures timely resolution of accounts, and partners across departments to proactively prevent denials and delays while working directly with the RCM Systems Manager.
Responsibilities
Requirements
QUALIFICATIONS
Essential
Arizona Arthritis & Rheumatology Associates, P.C. is the largest private Rheumatology practice in the United States. The practice has over 60 providers, 15 sites and over 350 employees providing assessment and treatments for our rheumatology patients. Our providers work together to keep patients healthy and are recognized for excellence in medicine and for being pioneers in new treatments, ably supported by our Research department.
We are an equal employment opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.
Our vision is to provide the best Rheumatology care, anywhere and, to balance sustainable operation with the highest possible level of patient care.
We are a seeking an ambitious, friendly, positive, and compassionate RCM Manager to join our team.
The RCM Manager establishes single-threaded ownership of Accounts Receivable (AR) performance across all payers, clinics, and aging buckets.
This role is responsible for driving AR from a reactive, distributed function to a centralized, accountable, and performance-driven operation. The AR Manager provides visibility into AR drivers, ensures timely resolution of accounts, and partners across departments to proactively prevent denials and delays while working directly with the RCM Systems Manager.
Responsibilities
- Own total AR performance and aging trends across all payers and clinics
- Provide weekly AR reporting including movement, drivers, and risks
- Lead and manage AR Coordinators and AR Leads
- Identify and escalate:
- Root causes of AR growth
- Denials, payer delays, and workflow gaps
- Drive:
- Productivity standards
- Accountability across AR team
- Partner with Systems Manager on reporting accuracy and denial prevention
- Collaborate with Operations and Clinical teams to resolve upstream issues
- Ensure timely follow-up and resolution of accounts across all aging buckets
- Standardize workflows and escalation paths across AR team
- Support strategic initiatives to improve collections and reduce AR aging
- Other duties as assigned.
Requirements
QUALIFICATIONS
Essential
- 3–5 years in AR or Revenue Cycle Management
- Strong understanding of payer behavior, denials, and collections
- Experience managing AR performance and aging
- Advanced Excel and reporting skills
- Leadership and team management experience
- Strong analytical and problem-solving ability
- Experience with NextGen and RCX rules
- Multi-site or multi-state RCM experience
- Exposure to infusion or specialty billing environments
- Process improvement or operational redesign experience