What are the responsibilities and job description for the Home Care On Call Scheduler position at Arista Home Care Solutions?
On-Call Scheduler – Arista Home Care Solutions
Join a growing, family-owned team dedicated to providing exceptional care in a supportive and professional environment. Arista Home Health Care Solutions is dedicated to helping families across Northwest Ohio live safely at home.
Arista Home Health Care Solutions has been awarded The Top Workplace in The Blade for 2023, 2024 and 2026!
Location: Toledo, OH
Schedule: On-Call (Evenings, Weekends, Holidays)
Do you have home care experience and a heart for helping others?
Arista Home Care Solutions is seeking a dependable On-Call Scheduler to ensure smooth evening and weekend operations for our home care team.
You’ll serve as the main contact for staff and clients after hours, filling open shifts, monitoring caregiver arrivals, and providing exceptional customer service. A company laptop is provided to manage schedules remotely.
What the On-Call Scheduler will Do
Answer calls from clients and caregivers during non-business hours
Fill open shifts and monitor staffing coverage
Communicate clearly and professionally with families and staff
Resolve scheduling issues quickly and accurately
Attend occasional meetings and trainings
Caregiver Responsibility:
- Your position may require you to fill in for caregivers in emergency situations.
- Responsible for On-Call coverage every other week/weekend, alternating with the other administrative staff.
Qualification Requirements
Home care or healthcare scheduling experience required
Strong communication, problem-solving, and computer skills
Ability to stay calm and professional under pressure
Multiline phone experience preferred
Must live in the Toledo area
CPR certification required
High School Diploma required; post-secondary education preferred
Benefits
Health, dental, and vision insurance
401(k) with company match
Paid Time Off
Supportive, team-focused environment