What are the responsibilities and job description for the Account Associate - State Farm Agent Team Member position at Arika Alft - State Farm Agent?
Benefits:
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I’m a proud Antigo native, born and raised, and I love serving the community that shaped me. I’m a mom to two energetic boys, and family is at the center of everything I do. I’m also engaged to an amazing fiancé who is a State Farm agent as well, so this business is truly part of our everyday life. Being able to make a difference here at home is incredibly meaningful to me - after all, that’s what being a good neighbor is all about.
I’m a proud Antigo native, born and raised, and I love serving the community that shaped me. I’m a mom to two energetic boys, and family is at the center of everything I do. I’m also engaged to an amazing fiancé who is a State Farm agent as well, so this business is truly part of our everyday life. Being able to make a difference here at home is incredibly meaningful to me - after all, that’s what being a good neighbor is all about.
I graduated from Antigo High School and went on to earn my Bachelor’s degree from UW Green Bay. I started my journey with State Farm in May of 2020 as an Agent Team Member and opened my own agency in May of 2022. We’re currently a growing team of four and are building something special together. Our culture is friendly, laidback, and family-oriented. We work hard, but we also believe in enjoying the process. Flexibility and creating a supportive, family atmosphere are very important to me.
We offer PTO, vacation time, a health insurance stipend, maternity leave, licensing reimbursement, and a strong focus on work-life balance.
Our mission is to serve our community with integrity and heart. I’m looking for someone who is personable, upbeat, and confident—someone who isn’t afraid to ask hard questions or pick up the phone. We want someone friendly, outgoing, loyal, and honest. If you bring energy, positivity, and a genuine desire to help others, this could be a great place to grow your career.
Our mission is to serve our community with integrity and heart. I’m looking for someone who is personable, upbeat, and confident—someone who isn’t afraid to ask hard questions or pick up the phone. We want someone friendly, outgoing, loyal, and honest. If you bring energy, positivity, and a genuine desire to help others, this could be a great place to grow your career.
ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Arika Alft - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
- Manage customer accounts and update information in the database.
- Assist customers with policy changes and inquiries.
- Process insurance claims and follow up with customers on claim status.
- Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
- Strong organizational skills and attention to detail.
- Excellent customer service and communication skills.
- Previous experience in insurance or a related field preferred.