Medical Spa Front Desk Receptionist / Client Coordinator

Aria Aesthetics Med Spa | Hollister, CA

Front Office Client Coordinator Opportunity

Join Our Growing Team

Aria Aesthetics is excited to be expanding into our beautiful new Hollister location, and we are seeking a Front Office Client Coordinator to help deliver an exceptional experience for every client who walks through our doors.

This position is ideal for a polished, professional, and highly organized individual who thrives in a client-focused environment and enjoys being an integral part of a growing business. The Front Office Client Coordinator serves as the face of Aria Aesthetics, creating a welcoming, luxury experience while supporting daily operations, client communications, retail sales, marketing initiatives, and treatment providers.

As our practice continues to grow, this position offers significant opportunities for advancement into a larger or full-time role with additional benefits.

Position Details

• Initial schedule: Approximately 24 hours per week (3 days per week, 8-hour shifts) with opportunity for increased hours and full-time employment as the business grows
• Target opening: Approximately mid-August, subject to construction completion and applicable city approvals.

Key Responsibilities

Client Experience & Front Desk Operations

• Greet clients warmly and provide an exceptional client experience from check-in to check-out
• Answer incoming phone calls professionally and efficiently
• Assist clients with scheduling, rescheduling, confirmations, and appointment management
• Respond to client inquiries and provide outstanding customer service
• Process payments and perform cashier duties
• Maintain an organized, welcoming, and professional reception area
• Assist with daily administrative and operational tasks

Administrative & Clinical Support

• Utilize electronic medical record (EMR), scheduling, and practice management software to manage appointments, client records, and communications
• Complete patient follow-up communications after treatments
• Assist with client intake and documentation processes
• Take professional before-and-after treatment photographs
• Maintain accurate records while ensuring confidentiality and HIPAA compliance
• Support efficient daily operations through strong organization and attention to detail

Treatment Room & Provider Support

• Assist with treatment room setup and preparation
• Turn over treatment rooms between appointments
• Restock supplies and maintain organized treatment areas
• Support providers with operational needs throughout the day
• Help maintain a clean, polished, and professional spa environment

Retail Sales, Marketing & Events

• Educate clients on skincare and retail products
• Recommend products consistent with provider treatment plans
• Meet and exceed retail sales goals
• Assist with social media content creation and marketing initiatives
• Support community outreach, promotions, and special events
• Assist with open houses, educational seminars, client appreciation events, and other spa activities

Qualifications

• High School Diploma minimum. College Education Preferred
• Spanish-speaking candidates preferred
• Previous experience in customer service, hospitality, medical office, aesthetics, wellness, retail sales, or related fields preferred
• Experience with scheduling software, practice management systems, EMRs, and point-of-sale systems preferred
• Strong computer skills and ability to learn new software quickly
• Excellent verbal and written communication skills
• Experience with Canva, Social Media Marketing & Content Creation preferred
• Strong organizational and multitasking abilities
• Ability to prioritize responsibilities in a fast-paced environment
• Sales experience and confidence recommending products and services preferred

Personal Attributes We Value

The ideal candidate is:

• Has exceptional communication and interpersonal skills
• Highly reliable, punctual, and dependable
• Honest, trustworthy, and committed to the highest standards of integrity
• Interest in growing professionally with our company over the long term
• Professional, polished, and well-presented in appearance and communication
• Calm, composed, and solution-oriented when handling challenges or client concerns
• A strong critical thinker with sound judgment and problem-solving skills
• Self-motivated, proactive, and willing to take initiative
• Detail-oriented and highly organized
• Compassionate, friendly, and client-focused
• Adaptable and comfortable in a growing business environment
• A positive team player with an outstanding work ethic
• Passionate about helping clients look and feel their best

Compensation & Perks

• Competitive hourly beginning pay: $20–$25 per hour, depending on education, experience, and qualifications
• PLUS retail product sales commission
• 5% commission on retail product sales, with opportunities for increased commission through a tiered structure as monthly retail sales goals are achieved. Commissions apply only to eligible retail product sales and do not apply to medical treatments or prescription products
• Employee pricing with significant discounts on products and aesthetic treatments
• Opportunities to receive complimentary aesthetic treatments when participating as a model for training, educational, or promotional events (when available and medically appropriate)
• Professional/advanced on the job training and an opportunity for career growth within a rapidly expanding medical aesthetics practice in a positive, professional, team-oriented work environment

Why Aria Aesthetics?

At Aria Aesthetics, we are committed to providing exceptional aesthetic care in a welcoming, professional, and results-driven environment. As we expand into our new Hollister location, we are looking for team members who share our passion for excellence, client care, and continuous growth.

This is an exciting opportunity to join our team during a pivotal stage of expansion and help shape the client experience for years to come.

To Apply

Please submit your resume to along with a brief introduction/cover letter describing your relevant experience and why you would be a great fit for the Aria Aesthetics team to info@ariaaestheticsmedspa.com

We look forward to meeting you!

Aria Aesthetics is an Equal Opportunity Employer and considers all qualified applicants without regard to any status protected by applicable federal, state, or local law.

Pay: $20.00 - $25.00 per hour

Application Question(s):

• Are you willing to expand your hours into a full-timeschedule as grow?

Language:

• Spanish (Preferred)

License/Certification:

• Basic Life Support (BLS) Provider Certification (Preferred)

Location:

• Hollister, CA 95023 (Preferred)

Work Location: In person

Salary : $20 - $25