Front Desk Staff

Job Overview

Monterey MD Spa is seeking a friendly, professional, and highly organized Bilingual Front Desk Receptionist to join our growing team. As the first point of contact for our clients, you will play a vital role in creating a welcoming experience while ensuring the daily operations of our front office run smoothly. We are looking for someone who is dependable, detail-oriented, and passionate about providing exceptional customer service.

Responsibilities

• Greet and assist clients in a warm, friendly, and professional manner.
• Answer incoming phone calls, direct inquiries efficiently, schedule appointments, and take detailed messages when necessary.
• Respond to client questions via phone, email, text, and in person.
• Maintain accurate appointment schedules and client records.
• Perform clerical and administrative duties including data entry, filing, scanning, proofreading, and document preparation.
• Utilize Microsoft Office and Google Workspace to manage daily administrative tasks.
• Support office operations through calendar management, scheduling meetings, and coordinating staff appointments.
• Maintain an organized reception area and ensure office supplies are stocked and inventoried.
• Process client payments and assist with point-of-sale transactions.
• Assist with bookkeeping tasks and administrative projects as assigned.
• Assist the provider during some of the treatments
• Uphold confidentiality and professionalism in handling client information.

Qualifications

• Bilingual (English/Spanish) required.
• Previous front desk, receptionist, customer service, or administrative experience preferred but not required.
• Strong computer skills with proficiency in Microsoft Office (Word, Excel), Google Workspace (Docs, Sheets), and multi-line phone systems.
• Excellent verbal and written communication skills.
• Outstanding organizational and time management abilities with the capacity to multitask in a fast-paced environment.
• Friendly, positive, and professional demeanor with a commitment to excellent customer service.
• Strong attention to detail and ability to maintain accuracy.
• Experience with data entry, filing, proofreading, and calendar management is preferred.
• Experience with QuickBooks or other bookkeeping software is a plus.
• Experience in a medical office, medical spa, or aesthetic practice is preferred but not required.

Pay: $16.00 - $18.00 per hour

Benefits:

• Employee discount

Work Location: In person

Salary : $16 - $18