Account Manager - Agent

Overview:

Argyle Payments is a leading provider in the payment processing industry, delivering innovative and secure solutions to businesses of all sizes. With a commitment to excellence and customer satisfaction, we empower merchants to succeed in an ever-evolving marketplace.

We are seeking a highly motivated and experienced Account Manager to join our dynamic team. This role is critical to supporting our network of independent sales organizations (ISOs) and agents, driving our growth into the competitive payments landscape.

Duties:

• Liaise between outside sales, operations, marketing, and customer service teams to ensure smooth execution of client needs.
• Help onboard, implement and train Agents/ISOs specializing in payment processing solutions.
• Build and maintain strong relationships with Agents/ISOs to ensure long-term collaboration.
• Educate new sales reps on product offerings, company processes, and client engagement strategies.
• Aid the Agent Recruiters in partnership agreements, commission structures, and terms with Agents/ISOs.
• ·Provide administrative and logistical support to the Agents/ISOs, when needed (quotes, pricing, proposals, order status, etc.).
• Stay informed about product updates, industry trends, and competitor activity, and relay that information to the sales team.
•  Collaborate with internal teams to ensure delivery aligns with client expectations.
• Ensure Agent/ISOs have access to updated sales materials, product info, and pricing sheets.
• Monitor account performance and help create action plans to increase revenue.

Required Skills:

• Minimum of 3 years of experience in payment processing or financial services industry, primarily focused on Relationship Management or Customer Service
• Understanding of the payment’s ecosystem, including merchant acquiring, payment gateways, and related services.
• Understanding of risk dynamics within the payments landscape.
• Knowledge of agent and ISO agreements, including schedules, liabilities, and compensation frameworks.
• Strong, networking, and relationship-building skills.
• Self-motivated, goal-oriented, and able to thrive in a fast-paced environment.
• Excellent communication and presentation skills.
• Proficiency with CRM tools and Microsoft Office Suite.

If you’re passionate about relationships and have a proven history in the payments industry, we’d love to hear from you.

Argyle Payments is a trusted partner for merchants across retail, e-commerce, and specialized industries that require extra attention and oversight. With strong banking relationships and decades of experience, we provide reliable underwriting, risk management, and ISO/agent support to help businesses thrive.

Our culture is built on integrity, passion, accountability, and fun. We believe in thinking like owners, trusting by default, and bringing solutions to the table. At Argyle, you’ll find a collaborative, fast-paced environment where creativity is encouraged, every team member has impact, and growth opportunities are part of the journey.

Note: This job description is intended to provide a general overview of the position. It is not exhaustive or comprehensive. Other duties may be required or assigned based on business needs. The role is full-time and in-person at our Costa Mesa location.

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• 401(k)
• 401(k) matching

Supplemental Pay:

• Bonus opportunities
• Commission

Experience:

• Payment Processing: 3 years (Required)

Ability to Relocate:

• Costa Mesa, CA 92626: Relocate before starting work (Required)

Work Location: In person.