Field Service Technician

Essential Duties and Responsibilities

Install, inspect, and start up company manufactured Automatic unloading equipment at customer sites according to specifications and drawings.

Monitor erection and installation of equipment to ensure that company guidelines and tolerances have been met.

Service all company products at customer sites; testing, troubleshooting and adjusting as needed.

Use various gauges, meters, and electrical testing equipment to check specifications.

Provide technical support to customers over the telephone, and via Email addressing and resolving questions and problems.

Communicate with appropriate company employees regarding product problems to facilitate problem resolution.

Conduct training and service programs in the operation and maintenance of equipment for customer employees.

Complete all required records and documentation for customers and for the company.

Determine the acceptance of equipment installation to activate warranty.

Performs other duties and responsibilities as requested or required. 11. Completes special projects and other duties as assigned

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Requires high school diploma or general education degree (GED) and 3 to 5 years of technical experience.

Certifications & Licenses

Industry-specific certifications a plus; must have valid driver's license with a clean driving record.