Client Success Intern

At SAIM, we’re transforming how critical infrastructure operates—from aviation fuel systems to industrial facilities—using real-time data, IoT, and smart software. As a Client Success Intern, you won’t just observe—you’ll help deploy technology that keeps real-world systems running safely and efficiently.

If you’re curious, hands-on, and want experience that goes beyond “intern busywork,” this is your opportunity to work at the intersection of engineering, software, and customer impact.

What You’ll Do As An Intern

This is a hybrid role combining project management, customer success, and applied engineering. You’ll work alongside our team and directly with clients to bring SAIM’s platform to life.

Real-World Project Experience

• Support onsite deployment of SAIM’s platform at industrial facilities (think: real infrastructure, not simulations).
• Help onboard new clients and configure software and hardware systems
• Assist in building project timelines, tracking milestones, and keeping implementations on track
• Work with tools like Wrike or MS Project to manage deliverables
  
  

Tech Data Exposure

• Analyze real-time data and dashboards to validate system performance
• Support QA/QC of data, reports, and analytics outputs
• Contribute to initiatives involving predictive maintenance and machine learning insights
  
  

Client-Facing Impact

• Train and support users on SAIM’s platform and mobile tools
• Participate in client check-ins and help improve user experience and adoption
• Help troubleshoot issues and coordinate solutions with engineering and product teams
  
  

Cross-Functional Learning

• Collaborate with product, engineering, and business teams
• Gain exposure to how SaaS companies operate—from deployment to customer retention
• Contribute ideas to improve processes, workflows, and product features
  
  

Why This Internship Is Different

• Hands-on from day one – You’ll contribute to real deployments, not shadow
• High-impact work – Your work directly affects real facilities and operations
• Startup environment – Fast-paced, collaborative, and full of growth opportunities
• Skill-building across disciplines – Engineering, business, and customer success
• Mentorship & growth – Learn how technology gets implemented in the real world
  
  

Qualifications

Who You Are

We’re looking for students who are early in their careers but ready to dive in.

• Sophomore or junior pursuing Industrial, Mechanical, Electrical Engineering (or similar)
• Curious about how software, hardware, and data come together in real-world systems
• Strong communicator who enjoys working with people as much as technology
• Organized, proactive, and comfortable juggling multiple priorities
• Quick learner who can adapt in a fast-moving environment
• Experience with Microsoft Office (bonus if you’ve used project tools or data platforms)
  
  

Bonus Points If You Have

• Interest in IoT, data analytics, or industrial systems
• Exposure to project management tools or technical software platforms
• Experience working on team-based projects or customer-facing roles
  
  

What You’ll Gain

• Real experience deploying a SaaS platform in industrial environments
• Exposure to IoT, data systems, and digital transformation
• Strong resume-building experience with measurable impact
• A clearer path into careers in engineering, consulting, product, or tech
  
  

If you want an internship where you build skills, solve problems, and see your work in action, we’d love to meet you.