What are the responsibilities and job description for the Intake Specialist position at Argus Community, Inc.?
Company Description
Argus Community is dedicated to empowering severely disadvantaged teens and adults to overcome poverty and drug abuse by fostering responsibility, work, and hope. The organization provides a safe, drug-free, and supportive environment where individuals on society's margins can embrace education, develop skills, and change behaviors. Argus Community emphasizes self-help, personal accountability, and mutual support to enable lasting personal transformation. Each program is designed to create opportunities for individuals to build sustainable and meaningful lives.
Role Description
This is a full-time on-site role for an Intake Specialist based in the Bronx Area. The Intake Specialist’s responsibilities include assessing and processing client intakes, verifying and managing client eligibility, providing excellent customer service, and ensuring accurate documentation. The individual will collaborate with team members and other departments to support clients in accessing services and resources efficiently.
Qualifications
- Proficient in Communication and Interpersonal Skills to effectively interact with clients and team members.
- Experience in Client Intake and Customer Service to provide support and ensure seamless processes.
- Knowledge of Insurance processes and policies to assist clients with eligibility and coverage inquiries.
- Strong organizational and accuracy skills for maintaining client records and documentation.
- Ability to work independently and collaboratively in a fast-paced environment.
- Experience in social services or healthcare is a plus.
- High School Diploma or equivalent; bachelor’s degree in Social Work, Human Services, or a related field is preferred.