What are the responsibilities and job description for the Computer Technician position at ARDENT TECH IT SOLUTIONS?
- Education and Training Requirements
- Compensation, Commission, & Bonuses
- Employment Definition and Nature of the Work
Education & Training Requirements
High school and on-the-job training minimum; certificates and college preferred
Contractor Pay & Commissions
Contractor Pay- $15 -$16 (Increase considered after 90 days)
Additional Contractor Commission - (payable end of the month)
- $18 -$19 per hour onsite compensation (incl. gas, mileage)
- 15% Net Profit on new corporate accounts
Definition and Nature of the Work
Contracted technicians are responsible for the following duties
TECH RESPONSIBILITIES
- Familiarity with Acronis Cloud Backup Software Platforms
- Familiarity with Sentinel One Cybersecurity Software Platforms
- Familiarity with Proof Point Software Platforms
- Experience with Microsoft Server 2025 and 2023
- Experience with Microsoft Server Hyper-V Configurations
- Diagnose client computers in the office and on-site
- Sell PC replacement parts, computers, laptops, network equipment
- Fix computers, laptops, networks, and tablets
- Fix onsite tech-related issues for residential & corporate clients
- Sell Cybersecurity and annual protection plans
- Resource & sell merchandise company products
ADMINISTRATIVE RESPONSIBILITIES:
- Must be a self-starter & require low supervision
- Mandatory completion of daily sales reports & production worksheets
- Assist with the development of weekly sales strategies
- Assist with the development of office policies
- Manage office appearance & inventory daily
- Ensure quality assurance by contacting recently serviced clients
- Collect on accounts receivable daily
- Ordering & receiving goods
30-90 performance probationary period.
Job Types: Full-time, Part-time, Contract
Pay: $15.00 - $16.00 per hour
Benefits:
- Dental insurance
- Health insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $15 - $16