What are the responsibilities and job description for the IT Technician II position at Ardalyst?
Job Title: IT Technician II
Job Type: Full Time/Contract
Location: Norfolk, VA
Clearance: Secret
Who is Ardalyst Defense, LLC?
Ardalyst Defense, LLC is a Maryland, Service-Disabled Veteran-Owned Small Business (SDVOSB) that provides engineering services and technical, analytical and cyberspace operations services to integrated U.S. government agency operations. Ardalyst personnel have decades of direct operations experience in full-scope Cyberspace Operations - at the Service, Joint and National Agency levels.
Are you an Ardalyst?
Ardalyst is a mashup of Ardent, meaning “passionate” and Catalyst, meaning “change agent.” To be an Ardalyst means to be passionate about creating and sustaining meaningful transformations.
Speak your mind – Collaboration is at the heart of everything we do and our belief in diversity of people supports our goal for diversity in thought. Ardalysts (that’s just what we call ourselves) come ready to contribute and find solutions.
Focus On Your Strengths – We invest in understanding the strengths and weaknesses of each employee so that you can shine at what YOU do best.
See Yourself Grow – Ardalysts have cited being encouraged to take educated risk, kick-start progress, and advance their skills as one of their favorite things about working at Ardalyst and we’re determined to keep it that way.
Job Description
We are seeking an experienced IT Technician II to support our Navy customer in the Norfolk, VA area. In this role, you will assist with new installations and/or life cycle upgrades for shipboard ADP/IT networks and equipment, providing shipboard training to crew members as necessary for LAN and IT Equipment operation. You will provide general infrastructure support, by responding to and updating trouble calls utilizing REMEDY.
Duties and Responsibilities
- Perform or assist with new installations and/or life cycle upgrades for shipboard ADP IT networks and equipment.
- Provide shipboard training to crew members as necessary for LAN and IT Equipment operation.
- Interface and coordinate daily regarding planned activities with customer representatives, shipboard personnel, and other contractors providing specialized LAN or network communications support.
- Perform break-fix troubleshooting and analysis of problems
- Perform repair activities for return equipment, systems or networks to normal operational status.
- Prepare and provide daily work reports.
- Respond to queries for ad hoc data and network configuration and inventory reports.
Required Skills/Qualifications
- Must possess IAT II, in coordination of IAWF DoD 8570.01M.
- Must possess or be able to obtain an operating system certification that correlates to systems installed onboard Navy vessels.
- 5 years of Progressive IT experience.
- Windows Server (2008r2/2012/2016) /desktop Operating Systems (7/10).
- Virtualization technologies like VMWare Server/ESX or Microsoft Hyper-V/Virtual Server.
- Active Directory and Microsoft Exchange (2007/2010/2016).
- Migration from Exchange 2010 to Exchange 2016.
- Active Directory/LDAP user and group administration.
- LAN Routing and Switching configuration and troubleshooting.
- Server builds using server 2008r2 preferred 2016.
- Cat5/fiber cable and connector experience.
- Must possess an active DoD Secret Clearance.
- Must be able to travel up to 60% to support mission requirements.
Benefits
- Competitive salary commensurate with experience
- Paid Time Off (PTO)
- Paid Holidays
- 401(k) Retirement Plan
- Health, Dental, Vision and Life insurance
- Short Term and Long-Term Disability insurance
- Monetary assistance with training and certifications
What Ardalyst Offers You
- The chance to work with experienced technology entrepreneurs and world-class cyber operations experts who have successfully grown companies before.
- Plenty of opportunities to learn as well as apply your talents and previous experience.
Disclaimer
Ardalyst Defense, LLC is an EOE that empowers employees, no matter their race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status, or other protected characteristic—to meet and exceed customer expectations and thrive in a collaborative and dynamic work environment.