What are the responsibilities and job description for the HVAC Comfort Advisor position at Arctic Air Conditioning?
Company Description
Arctic Air Conditioning has been a trusted family-owned HVAC, plumbing, electrical, and garage door contractor serving New Jersey since 1977. Based in Old Bridge, NJ, the company is committed to providing top-of-the-line equipment alongside industry-leading installation and service for residential and commercial heating and cooling needs. Recognized as the Home Depot NJ Metro HVAC Provider of the Year in 2014, 2018, and 2019, Arctic Air Conditioning prides itself on delivering fast, reliable, and customer-focused solutions. Known for their safe, licensed, and insured services, the company has built a reputation for professional and friendly work with a family-oriented approach to meeting customers' needs.
Role Description
This is a full-time role for an HVAC Comfort Advisor based in Old Bridge, NJ. The HVAC Comfort Advisor will work directly with customers to assess their comfort needs, recommend appropriate HVAC solutions, and provide estimates. Key responsibilities include conducting on-site evaluations, providing excellent customer service, delivering accurate product knowledge, and collaborating with the installation and service teams to ensure high-quality service delivery. The Comfort Advisor will also assist in promoting company services and fostering long-term relationships with clients.
Qualifications
Arctic Air Conditioning has been a trusted family-owned HVAC, plumbing, electrical, and garage door contractor serving New Jersey since 1977. Based in Old Bridge, NJ, the company is committed to providing top-of-the-line equipment alongside industry-leading installation and service for residential and commercial heating and cooling needs. Recognized as the Home Depot NJ Metro HVAC Provider of the Year in 2014, 2018, and 2019, Arctic Air Conditioning prides itself on delivering fast, reliable, and customer-focused solutions. Known for their safe, licensed, and insured services, the company has built a reputation for professional and friendly work with a family-oriented approach to meeting customers' needs.
Role Description
This is a full-time role for an HVAC Comfort Advisor based in Old Bridge, NJ. The HVAC Comfort Advisor will work directly with customers to assess their comfort needs, recommend appropriate HVAC solutions, and provide estimates. Key responsibilities include conducting on-site evaluations, providing excellent customer service, delivering accurate product knowledge, and collaborating with the installation and service teams to ensure high-quality service delivery. The Comfort Advisor will also assist in promoting company services and fostering long-term relationships with clients.
Qualifications
- Proficiency in HVAC systems and equipment.
- Excellent customer service skills with the ability to build rapport and address client concerns professionally.
- Previous experience in HVAC.
- Valid driver’s license and a clean driving record.
- Ability to work on-site and communicate effectively as part of a team.
- High school diploma or equivalent preferred; technical certification in HVAC is a plus.