What are the responsibilities and job description for the Credit & Collect-Assistant II position at Arcosa Brand?
What you will get:
- Competitive pay
- Opportunity for annual performance increase
- 401K program with employer matching
- Room for growth and career advancement
- Health insurance
- Dental & vision Insurance
- Paid life Insurance
- Paid short term disability
- Paid vacation and sick time
- 11 paid holidays
- Health & Wellness Programs
- Employee Discount Programs
What you'll do:
Credit/Collections Department
- Process and research all documentation needed to open a new customer account and customer updates for Credit Manager review and approval
- Prepare new customer account files, including welcome communications
- Enter new customer information into accounting software and excel spreadsheet
- Maintain and update master customer records, including approvals and denials
- Manage high-volume collection calls and emails while documenting all communication
- Monitor outstanding balances and follow up with customers on past-due accounts
- Review and post customers payments; update A/R reports accordingly
- Prepare and send monthly account statements
- Resolve customer concerns, including short payments and pricing discrepancies
- Assist in preparing Accounts Receivable reports across all business lines
- Support reporting needs for management meetings
- Maintain and update tracking reports and documentation
- Research and verify project details, including ownership and surety information
- Prepare and send legal notices and lien-related documentation
- Assist with maintaining legal and compliance-related lists
- Perform general administrative tasks such as printing, mailing, and filling
- Deliver mail to the post office as needed (including on lien-related deadlines)
- support special projects and additional responsibilities as assigned
What you’ll need:
- Strong verbal and written communication skills
- Basic knowledge of accounting and collection processes
- Proficiency in Microsoft Excel and general computer applications
- Excellent organizational skills and attention to detail
- Ability to manage multiple tasks and meet deadlines
- Strong customer service and problem-solving skills
- Self-motivated with dependable attendance
- Ability to work onsite 5 days per week
- Experience in accounts receivable, credit and collections (preferred)
- Knowledge of construction lien laws (preferred)
- (Knowledge of Florida and California a plus)
Arcosa Crushed Concrete is an Equal Opportunity Employer. We activate the potential of our people, care for our customers, optimize operations, integrate sustainability, and promote a results-driven culture aligned with long term value creation.