What are the responsibilities and job description for the Oracle HCM Support Lead position at Arconic?
Job Description
At Arconic, we take pride in our work and our innovative products and technologies that advance sustainable solutions for a better world. We strive to create a safe, inclusive, and collaborative workplace with competitive benefits, development opportunities and a culture that values and rewards employees on all levels of the organization.
Job Summary:
This role leads an offshore support team responsible for the ongoing stability, maintenance, and enhancement of Oracle HCM Cloud, including incident management, quarterly updates, P2T refreshes, and compliance activities. The position oversees the development of interfaces and reports, optimizes Oracle Cloud resource consumption, facilitates security reviews, and ensures all work aligns with Arconic’s IS standards and governance requirements. Additionally, this role partners with stakeholders to shape the strategic roadmap and drive adoption of emerging capabilities—such as Oracle AI—through engagement, education, and change‑management efforts.
Responsibilities
In this role, you will:
Qualifications
You have: (required)
Arconic Corporation is a leading provider of aluminum sheet, plate and extrusions, as well as innovative architectural products, that advance the automotive, aerospace, commercial transportation, industrial and building and construction markets. Building on more than a century of innovation, Arconic helps to transform the way we fly, drive, and build.
We live our core values and commit to delivering sustainable value to our customers, our employees, our communities and our stakeholders.
At Arconic, we:
Act With Integrity : We lead with respect, honesty, transparency and accountability.
Safeguard our Future : We protect and improve the health and safety of our employees, communities and environment.
Grow Stronger Together : We cultivate an inclusive and diverse culture that advocates for equity.
Earn Customer Loyalty : We build customer partnerships through best-in-class products and service.
Drive Operational Excellence : We pursue continuous improvement through innovation, agility, people development and collaboration.
Create Value : We achieve success by generating and growing value for our stakeholders.
This position is subject to Export Control Law: This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R.
About The Team
Arconic’s Corporate Center is located on Pittsburgh’s North shore of the Allegheny River with spectacular views of the Pittsburgh skyline and is surrounded by scenic walkways and trails. The Corporate Center is easily accessible from all major interstates and is just blocks away from PNC Park, Market Square and Pittsburgh’s most popular restaurants. The building has a cafeteria that serves a variety of breakfast and lunch options daily.
At Arconic, we take pride in our work and our innovative products and technologies that advance sustainable solutions for a better world. We strive to create a safe, inclusive, and collaborative workplace with competitive benefits, development opportunities and a culture that values and rewards employees on all levels of the organization.
Job Summary:
This role leads an offshore support team responsible for the ongoing stability, maintenance, and enhancement of Oracle HCM Cloud, including incident management, quarterly updates, P2T refreshes, and compliance activities. The position oversees the development of interfaces and reports, optimizes Oracle Cloud resource consumption, facilitates security reviews, and ensures all work aligns with Arconic’s IS standards and governance requirements. Additionally, this role partners with stakeholders to shape the strategic roadmap and drive adoption of emerging capabilities—such as Oracle AI—through engagement, education, and change‑management efforts.
Responsibilities
In this role, you will:
- Lead an offshore support team to deliver ongoing support and preventative maintenance for Oracle HCM Cloud solutions.
- Manage development of new interfaces and reports, ensuring our architectural and coding standards are followed
- Maintain Sarbanes-Oxley (SOX) compliance and manage related audit and regulatory activities.
- Coordinate quarterly updates, patches, and P2T (clone) refreshes across all non‑production and production environments.
- Monitor and manage incident tickets and Oracle Service Requests (SRs).
- Optimize Oracle Cloud utilization by monitoring and planning CSU allocation (pre-paid units of labor) and PaaS service consumption to maximize ROI.
- Partner with stakeholders to define, refine, and maintain a strategic roadmap for future projects and enhancements.
- Operate within Arconic’s IS standards, conventions, and BU/RU IT requirements, ensuring all methodologies, support processes, and procedures are properly followed.
- Drive stakeholder engagement and adoption of Oracle AI capabilities through education, collaboration, and change‑management activities.
Qualifications
You have: (required)
- Bachelor’s degree in Information Technology or related subject from an accredited institution.
- Minimum 5 years of practical Information Technology experience.
- Minimum 3 years of project management experience in leading several small to large projects, and demonstrate a solid understanding of project management processes, methodologies, and techniques.
- Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
- Working knowledge of Oracle HCM Cloud (SaaS and PaaS) from previous experience.
- Familiarity with Scrum or other agile project management frameworks.
- Knowledge of governance and change management procedures in an IT environment.
- Ability to manage multiple priorities effectively.
- Strong human relation skills, and able to interact with customers, vendors, other IS professionals, and GIS management.
- Be able to provide work direction to offshore project and support resources.
- Provide effective verbal and written communication skills.
Arconic Corporation is a leading provider of aluminum sheet, plate and extrusions, as well as innovative architectural products, that advance the automotive, aerospace, commercial transportation, industrial and building and construction markets. Building on more than a century of innovation, Arconic helps to transform the way we fly, drive, and build.
We live our core values and commit to delivering sustainable value to our customers, our employees, our communities and our stakeholders.
At Arconic, we:
Act With Integrity : We lead with respect, honesty, transparency and accountability.
Safeguard our Future : We protect and improve the health and safety of our employees, communities and environment.
Grow Stronger Together : We cultivate an inclusive and diverse culture that advocates for equity.
Earn Customer Loyalty : We build customer partnerships through best-in-class products and service.
Drive Operational Excellence : We pursue continuous improvement through innovation, agility, people development and collaboration.
Create Value : We achieve success by generating and growing value for our stakeholders.
This position is subject to Export Control Law: This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R.
- 730, et seq.) and/or the International Traffic in Arms Regulations (ITAR). Authorizations from the relevant government agency may be required to meet export control compliance requirements.
About The Team
Arconic’s Corporate Center is located on Pittsburgh’s North shore of the Allegheny River with spectacular views of the Pittsburgh skyline and is surrounded by scenic walkways and trails. The Corporate Center is easily accessible from all major interstates and is just blocks away from PNC Park, Market Square and Pittsburgh’s most popular restaurants. The building has a cafeteria that serves a variety of breakfast and lunch options daily.