Part Time Sales & Customer Service Associate (Self Storage)

The Part-Time Sales & Customer Service Associate at Arco’s Storage in Stockton, CA plays a vital role in delivering excellent customer service while driving sales and maintaining the facility. This position suits a motivated individual who enjoys working with customers, has a sales-oriented mindset, and takes pride in ensuring the property remains clean, secure, and well-managed. Working with a small team, this role reports to the Store Manager and District Manager and requires reliable weekend availability.

Responsibilities

• Assist customers in selecting appropriate storage solutions
• Answer calls and convert inquiries into rentals
• Follow up on leads to increase rentals and occupancy
• Provide excellent customer service in person and by phone
• Maintain a clean, secure, and professional property appearance
• Regularly walk the property to ensure proper conditions
• Process rentals, payments, and account updates efficiently
• Support customers with move-ins and move-outs
• Contribute to a positive team environment within a small staff

Required Qualifications

• Minimum 1 year of combined sales and customer service experience
• High school diploma or equivalent

Preferred Qualifications

• Strong customer service and communication skills
• Sales techniques and confidence in closing deals
• Experience with cash handling and account management
• Excellent organization and attention to detail
• Problem-solving abilities and time management skills

This role offers consistent scheduling with regular weekend shifts, performance-based monthly bonuses, and the opportunity to advance through training and development within a family-owned company known for its supportive work environment and well-maintained facilities.