What are the responsibilities and job description for the Customer Service Representative CSR position at ArchWell Health, LLC?
The Customer Service Receptionist CSR plays a vital role in managing data entry and maintenance while providing front desk reception and occasional customer support. Reporting to the Data Manager, Office Administrator, and Customer Service Manager, this position requires strong organizational skills to ensure accurate record keeping and efficient document handling. The role supports the company’s operations through proficient use of proprietary software, spreadsheet tools, and cloud-based databases, with opportunities for growth in data analysis, customer service, and administrative functions.
Responsibilities
- Enter various types of data using current technology and proprietary systems
- Maintain files and records accurately and securely
- Sort and prepare documents for data entry
- Create and maintain logs for tracking data and activities
- Verify data accuracy and resolve discrepancies
- Report data issues promptly to supervisors
- Provide front desk reception and occasional customer support calls
- Support customer service efforts as needed
Preferred Qualifications
- Entry-level experience in data entry
- High school diploma or equivalent
- Proficient typing and data entry software skills
- Strong organizational and time management abilities
- Attention to detail and deadline orientation
- Customer service and communication skills
Salary : $20 - $27